Call Centre Complaints Handler

**Salary**: From £22000-£26000 **The Opportunity**: At Diligenta, we live and breathe exceptional customer service and as one of our Complaint Handlers you will be an integral part in the delivery of this. As the face of our company, you'll be representing our brand and ensuring that no matter how our customer feels when they call, they'll put the phone...

**Complaints Handler - Edinburgh Lloyds Banking Group** Complaints Handler - Edinburgh Lloyds Banking Group** **Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh, **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration...

**Introduction** Our service hours are Monday to Sunday 7am to 8pm and you will work a 7.5 hour shift within these times each day. The standard working pattern will be 37.5 hours per week (5 days per week). You will work shifts on a rotation basis including weekends and public holidays. **Salary**: £25,000 **Key Roles and Responsibilities** - Resolved...

M8 Recovery Ltd are recruiting full time breakdown controller / Call Handler. There are 2 positions available with various shift patterns. Due to continued growth, and a new purpose-built control room we are offering positions in our Control Team, with the potential to progress within business. M8 Recovery Ltd offer nationwide vehicle assistance. With a...

**Complaints Handler - Edinburgh Lloyds Banking Group** Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh,** **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services...

We have several great positions available to join our growing call centre team on a permanent basis. We have various dayshifts available with regular overtime on offer. Please note we are a 247 operation and require staff who are able to work one weekend on, one weekend off. **Interviews to be held week commencing1st and 8th August** - Confident and polite...

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Commercial Complaint Handler - Working with a...

**Salary**: From £25000-£25000 **Complaints Handler - Edinburgh Lloyds Banking Group**: **Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh,** **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many...

**Complaints Handler - Edinburgh Lloyds Banking Group** Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh,** **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services...

**Please note, this post is only open for applicants who have not applied within the last 6 months. Applications which fall within this timeframe will not be considered.** **Call Handler - Currently recruiting at South Queensferry.** Are you looking for a new opportunity with a service-based environment? Can you demonstrate the ability to effectively...

**Call Handler - Currently recruiting at South Queensferry.** Are you looking for a new opportunity with a service-based environment? Can you demonstrate the ability to effectively communicate within a fast-paced environment? Are you passionate about engaging with others and working as part of a team to achieve shared goals? **Who We Are** As NHS...

**Location**: Edinburgh **Salary**: Competitive **Working Hours**:30 hours per week (Monday to Friday) **Contract**: Part time, Permanent **Role-Grade**:2A As part of the Agilico Group, Capital Document Solutions is a leading service provider specialising in Managed Print Services, IT and Telecoms. Our goal is to maximise operational effectiveness and make...

Role: Customer Service Advisor (Telephone) Location: Edinburgh City Centre, EH3 **Salary**: £10.33 per hour + Overtime opportunities + Pay Progression Contract: Temporary (Ongoing), 12 months minimum - strong possibility of becoming a permanent role Hours: Full time, 35 hours per week - Monday to Friday, between 8:00am and 6:00pm If there was ever an...

**German-Speaking Complaint Handler - Edinburgh - Salary up to £25,000 p/a DOE** **Are you a fluent German Speaker? Do you have experience servicing customers daily, face-to-face, or over the phone? Are you looking for a new opportunity to work for a global company in Edinburgh?** We are looking to speak with **fluent German** and English speakers for a...

**French-Speaking Complaint Handler - Edinburgh - Salary up to £25,000 p/a DOE** **Are you a fluent French Speaker? Do you have experience servicing customers daily, face-to-face, or over the phone? Are you looking for a new opportunity to work for a global company in Edinburgh?** We are looking to speak with **fluent French** and English speakers for a...

**Job Purpose** Responsible for the day to day operational running of the L&B Flow Centre providing 1st line support and supervision to non-clinical Flow Centre Coordinators and Call Handlers. First point of contact for all operational staff issues e.g. sickness absence, operational issues with direct line management responsibility for Flow Centre...

**Summary of the role** Job Reference: Dgenta02142 Role Grade: A5 Location: Edinburgh Our customers' needs are rapidly evolving and via Consumer Duty the FCA is also increasing the bar. The complaint role is about listening, responding, anticipating those needs, and using your networking skills to reach fair outcomes for our customers. If you want to...

**Salary**: From £25000-£28779 **Summary of the role**: Job Reference: Dgenta02142 Role Grade: A5 Location: Edinburgh Our customers' needs are rapidly evolving and via Consumer Duty the FCA is also increasing the bar. The complaint role is about listening, responding, anticipating those needs, and using your networking skills to reach fair outcomes for...

**Job Title: Call Center Agent** **Company: ETMAD** **Location: Edinburgh** **Key Responsibilities**: - Handle a high volume of inbound and outbound calls efficiently and courteously - Respond to customer inquiries and provide accurate information about our products and services - Resolve customer complaints and issues promptly, escalating when...

**Package**: **Base Pay**: £25,000 - £27,00 based on experience **Additional Pay**: Weekly commission bonuses based on exceeding basic targets **Work Schedule**: Monday - Friday (Saturday shifts are available for additional hours, if requested) We are searching for a polite, professional Call Center Representative to work closely with other team members...