Complaint Handler

**Who are Diligenta?** Diligenta's vision is to be acknowledged as the best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is...

Complaint HandlerStarting at £25,000 per yearMonday to Friday, Flexible between, 8am - 6pm35 hours per weekEdinburgh, EH1 2DH Summary of the role:Join Diligenta as a Complaint Handler and become an integral part of our exceptional customer service delivery. Representing our brand, you'll ensure every customer feels relieved or satisfied after investigating...

**Complaints Handler - Edinburgh Lloyds Banking Group** Complaints Handler - Edinburgh Lloyds Banking Group** **Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh, **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration...

Complaint Handler - Edinburgh Complaint Handler - Edinburgh Lloyds Banking Group Monday-Friday Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as...

Complaint Handler - Edinburgh Complaint Handler - Edinburgh Lloyds Banking Group Monday-Friday Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as...

Complaint Handler - Edinburgh Complaint Handler - Edinburgh Lloyds Banking Group Monday-Friday Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as...

**Complaints Handler - Edinburgh Lloyds Banking Group** Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh,** **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services...

**Salary**: From £25000-£25000 **Complaints Handler - Edinburgh Lloyds Banking Group**: **Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh,** **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many...

**Complaints Handler - Edinburgh Lloyds Banking Group** Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh,** **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services...

Complaint Handler Role OverviewThis Complaint Handler position is an excellent opportunity to join Diligenta as a key member of our customer service delivery team. As a Complaint Handler, you will be responsible for investigating customer complaints and ensuring that every customer feels relieved or satisfied after resolving their issues. With multiple...

Complaint Handler - Edinburgh Lloyds Banking GroupStarting at £25,000 per yearMonday-FridayFlexible shift patterns: 8am-4pm/9am-5pm/10am-6pmFountainbridge, Edinburgh, EH3 9PEDiligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is...

**Summary of the role** Job Reference: Dgenta02142 Role Grade: A5 Location: Edinburgh Our customers' needs are rapidly evolving and via Consumer Duty the FCA is also increasing the bar. The complaint role is about listening, responding, anticipating those needs, and using your networking skills to reach fair outcomes for our customers. If you want to...

**About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **Introduction** **Key Roles...

**Introduction** Our service hours are Monday to Sunday 7am to 8pm and you will work a 7.5 hour shift within these times each day. The standard working pattern will be 37.5 hours per week (5 days per week). You will work shifts on a rotation basis including weekends and public holidays. **Salary**: £25,000 **Key Roles and Responsibilities** - Resolved...

**Introduction** Our service hours are Monday to Sunday 7am to 8pm and you will work a 7.5 hour shift within these times each day. The standard working pattern will be 37.5 hours per week (5 days per week). You will work shifts on a rotation basis including weekends and public holidays. **Salary**: £25,000 **Key Roles and Responsibilities** - Resolved...

**Introduction** Our service hours are Monday to Sunday 7am to 8pm. The standard working pattern will be 37.5 hours per week (5 days per week). You will work shifts on a rotation basis including weekends and public holidays. **Salary**: £25,000 + £1,000 language allowance **Key Roles and Responsibilities** - Resolved escalated customer concerns and...

**Job Title: Breakfast Attendant** **Site**: 38 Gardners Crescent, Edinburgh, EH3 8DQ **Responsible to**: Operations Manager/ General Manager** **Job Brief**: It is imperative that a breakfast attendant be able to work in a diverse, fast-paced environment and be able to communicate effectively with customers and staff to ensure that the customers’ needs...

Job Title: Administrative Team LeadJob Summary:We are seeking an experienced Administrative Team Lead to join our team at Bupa Health Centre in Edinburgh. As an Administrative Team Lead, you will be responsible for managing a team of administrators and ensuring the smooth running of the administration team.Key Responsibilities:Supervise and coordinate all...

Job Description: Admin Team Leader Bupa Health Centre- Edinburgh £32,000 + Fantastic Benefits 40 hours per week. Monday – Saturday Shifts consist of 7- 3:30, 8-4:30 and 11-8 (allocated on a rotas basis) Permanent We make health happen Working in our UK support functions you’ll play a key part in helping our customer facing...