Call Centre Operator

We are currently seeking a Inbound Call Centre Operator to join our team. As an Inbound Call Centre Operator, you will be the first point of contact for customers, providing excellent service and resolving queries over the phone. **Responsibilities**: - Handle inbound and outbound calls in a professional and courteous manner - Provide accurate information...

**Duties**: - Answer incoming calls and respond to customer inquiries - Make outbound calls to potential customers - Conduct data entry and maintain customer records - Analyse customer needs to offer solutions and upsell products or services - Communicate effectively in English - Utilise phone etiquette to ensure quality service...

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. This is a fast-paced and dynamic role that requires excellent communication skills and the ability to...

**Duties**: - Handle inbound and outbound calls in a professional manner - Provide exceptional customer service by addressing inquiries and resolving issues promptly - Upsell products or services to customers as required - Conduct data entry accurately and efficiently - Maintain phone etiquette standards at all times **Requirements**: - Proficiency in...

Full-time Call Centre Controller positions available to join our busy 24/7 call centre in Edinburgh. Job Requirements/Responsibilities: - Experience in taxi industry with previous dispatch/control role in taxi call centre - Proficient in workings and control of taxi booking system - Management of workload and dispatching of jobs to drivers - Effective...

We are seeking a dedicated and customer-focused Inbound Call Centre Operator to join our team. In this role, you will be the first point of contact for our customers, providing assistance and resolving inquiries with efficiency and professionalism. **Key Responsibilities**: - Answer incoming calls from customers promptly and courteously. - Provide accurate...

Full-time Call Centre Controller positions available to join our busy 24/7 call centre in Edinburgh.Job Requirements/Responsibilities: Experience in taxi industry with previous dispatch/control role in taxi call centre Proficient in workings and control of taxi booking system Management of workload and dispatching of jobs to drivers Effective Communication...

**Duties**: - Handle inbound and outbound calls professionally - Provide exceptional customer service to clients - Upsell products or services where appropriate - Perform accurate data entry and maintain customer records - Analyse customer needs to offer tailored solutions **Requirements**: - Strong communication skills with a polite and friendly...

Duties: Handle inbound and outbound calls in a professional manner Provide exceptional customer service by addressing inquiries and resolving issues promptly Upsell products or services to customers as required Conduct data entry accurately and efficiently Maintain phone etiquette standards at all timesRequirements: Proficiency in English is essential Strong...

We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing excellent customer service and resolving inquiries or issues over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and...

Experienced call centre staff required to join our busy call centre to train as taxi controllers/ dispatch operatives. - Taking calls from the public and creating bookings. - Taking calls from drivers and resolving queries - Problem solving ensuring journeys are serviced - Dispatching jobs to drivers - Allocating work and liaising with contract holders -...

Experienced call centre staff required to join our busy call centre to train as taxi controllers/ dispatch operatives. Taking calls from the public and creating bookings. Taking calls from drivers and resolving queries Problem solving ensuring journeys are serviced Dispatching jobs to drivers Allocating work and liaising with contract holders Supervision of...

**Responsibilities**: - Answer incoming calls and respond to customer queries - Make outbound calls to follow up on customer inquiries - Provide information about products or services - Upsell products or services to customers where appropriate - Conduct data entry tasks accurately and efficiently - Maintain phone etiquette standards at all...

We are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and timely...

We are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and timely...

Part Time Call Centre Agent positions available to join our busy 247 call centre in Edinburgh. - Taking calls from the public using friendly, clear, telephone etiquette - Creating taxi bookings ensuring accuracy in information - Managing bookings confidently using our taxi booking system - Logging feedback information in a professional and empathetic...

**Duties**: - Answer incoming calls from customers promptly and professionally - Provide accurate information and assistance to customers - Upsell products or services where appropriate - Conduct data entry tasks accurately and efficiently - Analyse customer needs to offer tailored solutions - Utilise phone etiquette to ensure positive customer...

Location Edinburgh, City Of Edinburgh Salary £12.22/Hourly Job type Full-time Industry Call Centre and Customer Service External Reference 75717 Category HR, Sales and Management - Call Centre Supervisor Contact/ Call centre Advisor Edinburgh - Hybrid 6 months £12.22 per hour PAYE Do you thrive in fast-paced environments and love...

**Call Centre Representative** We are looking for a Call Centre Representative to join our team! **Duties**: - Handle inbound and outbound customer calls in a professional and courteous manner - Provide accurate and timely information to customers regarding products, services, and policies - Assist customers with placing orders, resolving issues, and...

We are currently seeking a Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling incoming and outgoing calls, providing excellent customer service, and assisting customers with their inquiries and concerns. This is a full-time position based in our call center in...