Patient Access Team Leader

6 months ago


Northwood, United Kingdom The Hillingdon Hospital NHS Foundation Trust Full time

To effectively manage and take active role in the continual development of the waiting list administrative service ensuring that operating capacity is fully utilised across both hospital sites. To ensure elective admissions procedures and policies are adhered to and that activity and performance targets for the department in relation to inpatient and day care waiting times are met, in line with Trust objectives, using the Trusts Patient Access Policy and National Referral to Treatment standards. To ensure that the administration and coordination of the elective waiting lists in the trust is carried out to the highest standards in a consistent and timely manner. To ensure that the processes in place fully support modernisation initiatives, liaising closely with healthcare professionals, managers, administrative and secretarial staff as well as patients and their relatives.

To be responsible for the day-to-day management of the department and staff To be responsible for the training and development of staff in the department within the framework of their Personal Development Plans To deputise for Patient Access Manager and represent Patient Access in internal and external meetings. Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.



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