Patient Concierge

**About us**

Skin Medical is a small business in Northwood, HA6 2NP. We are professional, customer-centric, and fun.

Our work environment includes:

- Modern office setting
- Growth opportunities
- High focus on personal development
- Award-winning clinic team

Care Concierge

**Duties**:

- Greet and welcome visitors in a professional and friendly manner
- Answer phone calls, take messages, and redirect calls as necessary
- Schedule appointments and maintain calendars for the office
- Assist with administrative tasks such as filing, data entry, and document preparation
- Coordinate and schedule meetings, conferences, and events
- Maintain office supplies and ensure inventory is stocked
- Handle incoming and outgoing mail and packages
- Provide general administrative support to the team as needed

**Requirements**:

- High school diploma or equivalent
- Proven experience in an office or administrative role
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent communication skills, both written and verbal
- Strong organizational skills with the ability to multitask and prioritize workload
- Attention to detail and accuracy in all tasks
- Ability to maintain confidentiality of sensitive information
- Professional demeanor and customer service-oriented mindset

**Job Types**: Full-time, Part-time

**Salary**: Up to £35,000.00 per year

Expected hours: 30 - 40 per week

**Benefits**:

- Canteen
- Company pension
- Employee discount
- Employee mentoring programme
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Receptionist: 1 year (preferred)
- Front desk: 1 year (preferred)

Ability to Commute:

- Northwood, HA6 2NP (required)

Work Location: In person