Receptionist (Seasonal Contract)

1 week ago

Chertsey, United Kingdom Le Boat Full time

**Exciting Career Opportunity for Recent Graduates and Experienced Receptionist**:
Position**:Seasonal Receptionist**
Location: Penton Hook Marina, Staines Rd, Chertsey KT16 8PY
Start Date: 18th March 2024
Contract type: Seasonal (18/03 - 31/10/2024)
Working days: Mon, Tue, Wed, Fri, Sat. 8:30 - 16:30 or 9:00 - 17:00
Line Manager: Base manager

**Open for recent graduates too - Join us with Le Boat Talent Program**:
**Join Our Team for a Seasonal Adventure**:
Are you a people person with a passion for creating unforgettable holiday experiences? We're on the lookout for a dynamic and customer-centric individual to fill our seasonal receptionist role. As the first point of contact for our valued guests, you'll play a crucial role in ensuring their journey starts and ends with a splash of excellence.

**What You'll Be Doing**:

- Greet and assist customers during boarding and return formalities, ensuring a positive and friendly atmosphere from the get-go.
- Navigate the waters of payment processes with ease. Manage customer payments seamlessly, ensuring a stress-free financial journey for our guests.
- Collaborate in establishing daily and weekly departure schedules using our cutting-edge Neptune reservation software. Keep the Neptune database shipshape by updating customer and cruise information daily.
- Provide expert advice on itineraries, share exciting tourist information, and distribute satisfaction questionnaires for valuable feedback.
- Contribute to the smooth operation of the reception desk and facilitate smooth communication between the quay and the reception area.

**What We're Looking For**:
**Skills, Experience, Knowledge, Qualifications, and Training**:

- Fluency in English
- Dutch, German or French llanguage knowledge would be beneficial, any other language is a bonus.
- Experience or Study in Tourism / Hospitality is a must
- Driving license and own transportation is beneficial due to the company's location
**- Lives commutable distance from company's location: Penton Hook Marina, Staines Rd, Chertsey KT16 8PY**
Please check the location before you apply

We are looking for you if You are a
- Understand the unique needs of each guest and tailor your suggestions accordingly, ensuring a personalized and memorable journey. Align with our mission to provide outstanding customer service and actively contribute to achieving the objectives of the base and the company.
- Join hands with your fellow crew members to create a harmonious and welcoming environment. Work together to ensure every guest feels the warmth of our hospitality.

**Why Choose Le Boat?**:
Le Boat, part of Travelopia, is the world’s leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season. A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia). We have been established for over 50 years and are passionate about providing outstanding quality and service.

**Advantages**:

- Referral program, bonuses
- We provide training, Le boat uniform, discount on our holidays
- Career progression and future opportunities within Le boat

**Who's on board? Align yourself with the market leader**:
We're the No.1 provider of houseboat vacations on the beautiful rivers, lakes and canals of Europe and Canada. We have the world’s largest fleet of luxury houseboats and the widest choice of fabulous boating destinations to choose from

LI-SV1

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