Receptionist

3 weeks ago


Chertsey, United Kingdom LE BOAT Full time

**Position : Receptionist (M/F)**
**Location : Chertsey**
**Department: Operations**
**Type of contract : Seasonal fixed term contract (until end of October)**

**Hours: Zero hours contract (24 to 32 Hours p/w)**
**Start date : 01/04/2023**
**Manager : Base Manager**

**ACTIVITIES**:

- **Physically welcome customers for boarding and return formalities and for any other request.**:

- **Participate in the establishment of daily and weekly departure schedules according to the information provided by the Neptune reservation software.**:

- **Update the Neptune database daily with additional information on each customer/cruise.**:

- **Inform customers about their itineraries and their cruise, share tourist information.**:

- **Hand out satisfaction questionnaires to customers on their return from the cruise and collect them.**:

- **Takes part in the organization of the reception desk and the relay between the quay and the reception.**

**REQUIRED SKILLS**:

- Fluent English essential.
- German and/or Spanish preferred.
- Thoroughness and punctuality.
- Excellent organizational skills, ability to manage priorities in the workload and responsiveness.
- Telephone skills.
- Able to pass on information to the manager in a timely manner.
- Participate in achieving the objectives of the base and the company, be customer oriented.

**PARTICULARITY OF THE POSITION**:

- Working weekends, public holidays, school holidays during the season (weekends in rotation).
- Support travel to other bases and offices may be considered.

Uniform and good appearance are required

**Job Types**: Part-time, Fixed term contract, Zero hours contract
Contract length: 6 months
Part-time hours: 24 per week

**Salary**: From £11.00 per hour

**Benefits**:

- Referral programme

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: One location

Expected start date: 01/04/2023


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