Operational Agent

**Join Our Team for a Seasonal Adventure Students, Apprentice, Summer Job, Part timers also welcome to apply)**

**Position: Operational agent (Part time seasonal)**
**Location**: Chertsey, Surrey
**Department**: Operations
**Start Date**: ASAP
**Contract type**: 0 hours seasonal contract, until 31st October
**Working hours**:Mon, Wed, Fri, Sat 8:30/9:00 - 15:00 (with some flexibility for occasional overtime)
**Line Manager**: Base manager

This is a very important ‘front line, first impression’ position which will showcase our fleet to our customers. We are seeking for well-organized, dedicated, hardworking and caring Operational Agents that considers our boats, their boats. You will provide outside cleaning of our cruise boats and maintenance support for the Technicians team. **Also do boat demonstration to our customers to explain them how they can drive the boats.**

**What you will be doing**:
As part of your role, you will be responsible for:

- Performing exterior cleaning of boats.
- Maintaining and repairing extras booked by clients, such as bikes and barbecues.
- Assisting the technical team in preparing fleets on days of major departures, including tasks like fuelling gas, changing ropes, and filling water tanks.
- Participating in both the de-wintering of boats at the beginning and wintering work at the end of the season.
- Contributing to boat reconditioning projects.
- Assisting clients as needed with their luggage.
- Participating in any other tasks directly or indirectly related to the base of operations.
- Collaborating with the boat technician team and the cleaning team.
- **Supporting customers with boat demonstration.**

**What we are looking for**:

- Intern / Apprenticeship / Summer Job / Part timer also welcome
- Experienced in similar position within Hospitality Industry like Hotel or Camping cleaning would be advantageous
- Customer service oriented person who is rigorous and punctual
- Methodical and with special attention to detail
- Able to work independently and in small groups
- Comfortable working in small spaces
- Ideally car owner with own transportation due to the company's location
- **Fully eligible to work in the UK**

**Why Choose Le Boat?**

Le Boat, part of Travelopia, is the world’s leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season. A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia). We have been established for over 50 years and are passionate about providing outstanding quality and service.

**Advantages**:

- Referral program, bonuses
- We provide training, Le boat uniform, discount on our holidays
- Career progression and future opportunities within Le boat

**Who's on board? Align yourself with the market leader**

We're the No.1 provider of houseboat vacations on the beautiful rivers, lakes and canals of Europe and Canada. We have the world’s largest fleet of luxury houseboats and the widest choice of fabulous boating destinations to choose from

**Job Types**: Full-time, Part-time, Temporary contract, Fixed term contract, Apprenticeship, Zero hours contract, Graduate, Internship

**Salary**: £11.50 per hour

Expected hours: 20 - 37.5 per week

**Benefits**:

- Employee discount
- Free parking
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Chertsey (required)

Work Location: In person