Student Advice Administrator

1 month ago


Edinburgh, United Kingdom University of Edinburgh Full time

**UOE04 - **£24,533 to £27,181 Per annum, pro rata**

**Edinburgh College of Art (ECA) / Student and Academic Support Service (SASS)**

**Contract Type - Open Ended**

**Part Time - 20 Hours Per Week
**The Opportunity**:
Edinburgh College of Art is seeking to appoint a proactive, organised and efficient individual to join the Student and Academic Support Service (SASS) as a Student Advice Administrator.

This is a fantastic opportunity to support students to fully participate and succeed in their chosen courses of study, working closely with University academic and support staff and external agencies as required.

This post is part-time (20 hours per week). There is some flexibility on hours/days worked but availability will be required on a Monday and a Wednesday.

**Your skills and attributes for success**:

- Tactful manner, good communication skills both verbal and written. May need to deal with difficult situations or be first contact for a student in distress.
- Strong attention to detail and high levels of accuracy.
- Ability to follow direction/guidance whether given verbally or in writing via procedures notes, policy documents or guidance from senior SASS colleagues.
- Good judgement, using awareness and understanding of procedures and policies to know when cases may need to be escalated. Excellent administrative and IT skills.

**Click to view a copy of the full **job description
**As a valued member of our team, you can expect**:

- A competitive salary of £24,533- £27,181 (Pro Rata)
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community
- Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our **staff benefits page **(opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits

**Championing equality, diversity and inclusion**

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our **right to work webpages **(opens new browser tab)

**Key dates to note



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