Student Support Administrator

2 weeks ago

Edinburgh, United Kingdom University of Edinburgh Full time

**Student Support Administrator**

**UE05 £25,285 - £28,929 Per Annum**

**College of Science and Engineering / School of Mathematics**

**Open Ended (Permanent)**

**Full time (35 hours per week)**

The School of Mathematics wishes to recruit a Student Support Administrator to join our Student Support Team.

**The Opportunity**:
This post will provide a critical administrative role as part of the introduction of a new system of student support in the School of Mathematics, under the University’s Enhancing Student Support initiative.

The postholder will be responsible for the provision of a consistent and high quality level of administrative support to the Student Support Team. Acting as initial point of contact for student support enquiries, the postholder will have a thorough understanding of University policies and procedures and will provide guidance as appropriate or refer students to their Student Adviser/Student Support Officer, or the appropriate University Support Service as required.

The postholder will manage and analyse student information, e.g. attendance and assessment records including information of a confidential nature, and will identify students at risk and take appropriate action.

The School is situated in the James Clerk Maxwell Building within the King's Buildings campus. We have over 150 academic and related staff and 160 research students. We have approximately 1000 students on our undergraduate programmes, spread across five year groups, and we welcome approximately 250 MSc students every year.

**Your skills and Attributes for Success**:

- Independent decision making
- Outstanding interpersonal skills
- Attention to detail and accuracy
- Adaptable

Click **here **for a copy of the full job description.

**As a valued member of our team you can expect**:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family friendly initiatives, flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

**Organization Description**:
The School of Mathematics is one of the world’s leading mathematical sciences departments, home to internationally excellent researchers and to an innovative educational environment for both undergraduates and postgraduates. Our location in the beautiful and historic capital of Scotland puts us in the centre of a vibrant community of academics, cultural institutions, industry partners and research institutes.

As a School we value both the breadth and depth of our mathematical research. We have over 150 academic and related staff, who come from across the world and together cover a broad range of research topics in pure and applied mathematics, operational research and statistics.

The School is passionate about delivering a world-leading educational environment for its students and is constantly exploring new ideas in mathematical education in order to provide a stimulating learning environment. Quantitative skills have never been more in demand in the world, and our students graduate with strong skills in critical thinking, independent learning and communication.

90% of our students are in full-time employment or further study within 15 months of graduation.

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