Student Records Officer

2 months ago


Edinburgh, United Kingdom University of Edinburgh Full time

**UE05 **£25,285 - **£28,929 **Per Annum**

**University Secretary's Group / Registry Services / Student Systems & Administration**

**Open Ended (Permanent)**

**Full Time - 35 Hours Per Week**

We are seeking a Student Records Officer to join the Student Record Operations Team.

**The Opportunity**:
The post holder will provide exceptional levels of support to applicants, students and staff who require assistance in understanding, updating or amending the data held within the student record and wider Student Systems portfolio, and administer the student record ensuring business processes are performed in a timely and efficient manner.

The post holder will review existing processes within the student record and to contribute to their continual improvement and development.

The post holder also will assist with the quality control of the student record data to ensure this can be used appropriately within management reporting and statutory returns. Additionally, the post holder will develop online guidance to reduce volumes of repeat enquiries.

**Your skills and attributes for success**:

- Experience of working with records, systems and processes.
- Excellent communication (written, verbal and presentational) skills.
- Ability to react quickly to changing demands and to handle different high priority tasks at once; o work with minimum supervision accurately and consistently, and to maintain high standards when working under pressure, to ensure robust solutions are delivered in the correct timeframe.
- Ability to work effectively in a team and in partnerships with stakeholders.
- Ability to develop positive working relationships, to influence and organise staff at all levels throughout the University for whom the jobholder has no direct responsibility.

View the full job description here.

**As a valued member of our team you can expect**:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits **pension scheme **, **staff discounts, **family friendly initiatives **, flexible working and much more. Access our **staff benefits page **for further information and use our **reward calculator **to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our **right to work **webpages.



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