Student Records Support Officer

3 weeks ago


Edinburgh, United Kingdom University of Edinburgh Full time

**UE04 £23,144 - £25,138 Per Annum**

**University Secretary's Group / Registry Services / Student Systems & Administration**

**Open Ended (Permanent)**

**Full Time - 35 Hours Per Week**

We are seeking a Student Records Support Officer to join the Student Record Operations Team.

**The Opportunity**:
The Student Records Support Officer role involves providing support to applicants, students and staff who require assistance in understanding, updating or validating the data within the student record and wider student systems portfolio.

This role is primarily focussed on supporting applicants to the University, processing data, and working through high volumes of transactional activity, including some problem solving.

**Your skills and attributes for success**:

- Excellent communication (written, verbal and presentational) skills
- Experience of working independently and using initiative and judgement to respond to queries, to resolve problems and to deal with unforeseen circumstances
- Ability to effectively manage own work priorities, demonstrating self-motivation, initiative and resilience in achieving results and delivering work
- Excellent customer service skills and ability to deliver a professional, high quality, customer-focused service, with the ability to stay calm under pressure and project friendliness, confidence and a proactive manner
- Pro-active approach to seeking out information and to solving problems to deal with enquiries from staff, students and applicants
- Accuracy and attention to detail, flexible approach to workload and proactive attitude, well developed organisational, time management and prioritisation skills Excellent IT skills including Microsoft (Word, Excel, PowerPoint, Access and Outlook) and experience of using IT systems and bespoke software

View the full job description here.

**As a valued member of our team you can expect**:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits **pension scheme **, **staff discounts, **family friendly initiatives **, flexible working and much more. Access our **staff benefits page **for further information and use our **reward calculator **to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our **right to work **webpages.



  • Edinburgh, United Kingdom University of Edinburgh Full time

    **UE05 **£25,285 - **£28,929 **Per Annum** **University Secretary's Group / Registry Services / Student Systems & Administration** **Open Ended (Permanent)** **Full Time - 35 Hours Per Week** We are seeking a Student Records Officer to join the Student Record Operations Team. **The Opportunity**: The post holder will provide exceptional levels of...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **Grade UE06 - £32,982 - £38,205 per annum** **University Secretary's Group - Registry Services** **Full Time - 35 Hours Per Week** **Contract type - Open ended (Permanent) The role involves providing expert advice on student record processes and line managing the Student Record Operations team in the effective and efficient management of the...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06 £30,619 - £35,308 Per Annum** **College of Arts Humanities and Social Sciences / School of History, Classics and Archaeology** **Open-ended (Permanent)** **Full time, 35 Hours per week We are looking for a Student Experience Officer to be a key member of the Student Support and Experience Office in the School of History, Classics and Archaeology...

  • Maintenance Operative

    3 weeks ago


    Edinburgh, United Kingdom Vita Student Full time

    Salary: £28,000 Weekly Contract: 42.5 hours Job role Vita Student seeks experienced, but above all passionate, people to uphold aspirations. In a customer-facing environment you will be responsible for keeping and maintaining the student residence (communal space and studios) to the highest standards. You will also be responsible for the compliance of...


  • Edinburgh, United Kingdom The University of Edinburgh Full time

    The Opportunity: The University of Edinburgh Business School is seeking to appoint a Student Development Support Officer for the Student Development Team on an open-ended full time (35 hours) basis. For this post we are looking for a high-quality candidate to play a key role in our activities supporting student’s professional and career development. The...


  • Edinburgh, United Kingdom Scottish Agricultural College Full time

    **Title**: Technical Support Officer (Student Support) **Type**: Full-Time, Fixed-Term (2 Years) **Salary**: £24,510 - £28,128 per annum **Location**: SRUC Kings Buildings, Edinburgh **REF**:ACF/FO/033/23 **Closing Date**:19 September 2023 SRUC is unique in Scotland and one of the largest organisations of its kind in Europe. Our ambitious and...


  • Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full time

    Full-time 35 hours per weekOpen-ended: permanent The opportunity:The School of Engineering is looking to recruit a Student Experience Officer to play a key role in the enhancement of the taught student experience. Working in partnership with staff and students, the postholder will plan and deliver activities and events that promote a sense of belonging and...


  • Edinburgh, United Kingdom The University of Edinburgh Full time

    Full-time 35 hours per week Open-ended: permanent  The opportunity: The School of Engineering is looking to recruit a Student Experience Officer to play a key role in the enhancement of the taught student experience. Working in partnership with staff and students, the postholder will plan and deliver activities and events that promote a sense of belonging...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **UE05 £25,285.00 - £28,929.00** **College of Arts, Humanities and Social Sciences, School of Law** **Open Ended - Permanent** **Full Time, 35 hours per week **We are looking for an empathetic, organised and committed administrator to join our busy Student Support Team at Edinburgh Law School.** **The Opportunity**: As a member of the Edinburgh Law...


  • Edinburgh, United Kingdom PLUS Ltd Full time

    **WHO ARE WE?** PLUS is providing summer English courses for young overseas students aged between 10 and 17 years old. As one of the largest summer school providers in the UK, we take pride in being market leaders and are fully accredited by The British Council. **WHAT IS THE ROLE OF WELFARE OFFICER?** The Welfare Officer is responsible for the...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06: £30,619.00 - £35,308.00 Per Annum.** **College of Arts, Humanities & Social Sciences / School of Health in Social Science.** **Open Ended Contract - Permanent; Full Time - 35 Hours Per Week.** We are looking for an enthusiastic and proactive individual with excellent team working, customer service and organisational skills to deliver student...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **Student Recruitment Officer** **Grade UE06: £31,396 - £36,024 per annum** **Student Recruitment and Admissions** **Full time, 35 hours per week** **Fixed term contract: 24 months We are looking to recruit a Student Recruitment Officer, within our Student Recruitment and Admissions team (SRA) at the University of Edinburgh. This post is full-time (35...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **Grade UE09: £54,949 - £61,823 per annum** **College of Science and Engineering / School of Biological Sciences / Biology Teaching Organisation** **Full-time: 35 hours per week** **Open-ended** We are looking for an exceptional individual to lead the School of Biological Sciences’ academic administration and student support function. With a strong...

  • Notetaker Support

    4 days ago


    Edinburgh, United Kingdom Clear Links Support Full time

    **£13.50 + £1.63 holiday pay per hour** Clear Links Support is a specialist provider of academic support to students in higher education. Reliable, degree-level Notetakers are required to produce an accurate record of the content of academic classes which is then handed over to the student. We expect work to be available from September 2023 at the...

  • Student Adviser

    4 weeks ago


    Edinburgh, United Kingdom University of Edinburgh Full time

    **Grade UE06: £31,396- £36,024 per annum** **Moray House School of Education and Sport** **Full-time: 35 hours per week** **Open-ended: permanent** We are looking for a full-time Student Adviser to join the Student Experience and Support Office at Moray House School of Education and Sport. The post holder will be a first contact point for students...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **UE05 £25,285 - £28,929 Per Annum, Pro Rata** **College of Science and Engineering / School of Chemistry** **Fixed Term Contract, 12 months from start date: July 2023** **Part Time: 9 Hours per Week** **We are looking for an enthusiastic and motivated student to help us develop our Peer Support offering in the School of Chemistry.** **The...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **Student Administration & Support Officer / Academic Administration Officer** **Grade UE06 £31,396 to £36,024 per annum (A revised salary range for this grade of £32,982 to £38,205 is planned to take effect from Spring 2024)** **College of Arts, Humanities and Social Sciences** **Fixed term contracts: 12 months** **Full-time: 35 hours per...

  • Student Support Tutor

    4 weeks ago


    Edinburgh, United Kingdom Scottish Agricultural College Full time

    **Title**:Student Support Tutor **Type**: Full-Time, Permanent **Salary**: £28,047 - £32,432 per annum **Location**: SRUC Edinburgh, Kings Buildings **REF**:ACF/FO/065/23 **Closing Date**: 09 March 2023 SRUC is unique in Scotland and one of the largest organisations of its kind in Europe. Our ambitious and exciting vision is to work at local,...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **UE05: £25,285.00 - £28,929.00 Per Annum, Pro Rata.** **College of Arts, Humanities & Social Sciences / School of Health in Social Science.** **Open Ended Contract - Permanent; Full Time - 35 Hours Per Week.** We are looking for an enthusiastic and proactive administrator with excellent team working, problem solving, digital and interpersonal skills,...

  • Records Manager

    1 week ago


    Edinburgh, United Kingdom Page Personnel Full time

    Our client is looking for a Records Manager Client Details A leader in their field Description Records Management Support the business in all matters relating to document and records management ensuring that all processes and polices are in place and adhered to and that the Records Management Plan is implemented and reviewed...