Student Services Administrator

2 weeks ago

Edinburgh, United Kingdom University of Edinburgh Full time

**UE05: £25,285.00 - £28,929.00 Per Annum**
**CAHSS, Business School**
**Open Ended Contract - Permanent: Full Time - 35 Hours per Week
**We are looking for an administrator to support the work of the Student Services team within Teaching Operations in the Business School. You will work closely with the Student Advisers and Teaching Administrators to deliver high quality professional administration and support. You will act as a point of contact for students (including Undergraduate students studying abroad and non-graduating visiting students) and staff, responding to queries and signposting to other staff and services within UEBS and the wider University.

**The Opportunity**:
As Student Services Administrator, you will work closely with the Student Advisers and Teaching Administrators. You will act as a point of contact for students (including Undergraduate students studying abroad and non-graduating visiting students) and staff, responding to queries and signposting to other staff and services within UEBS and the wider University.

Under the direction of the Student Services Manager and working in partnership with the Study Aboard Academic Coordinators, Programme Leads, Student Advisers and senior professional services colleagues, you will contribute to the ongoing development of the School’s processes for advising and supporting students, with a particular focus on administration related to Study Abroad.

**Your skills and attributes for success**:

- Professional approach, with high-level customer service standards, excellent interpersonal and communication skills, aligned with a friendly, helpful manner, and proven ability to work effectively in a team.
- Resilience and enthusiasm to sustain a high level of performance when working to deadlines, whilst maintaining excellent attention to detail.
- Good time management skills, with the proven ability to prioritise and organise workload effectively to ensure required deadlines are met.
- Proactivity and resourcefulness, with the ability to use initiative to seeking out and investigating information.
- Digital literacy and good IT skills.

**Click to **here **view a copy of the full job description (opens new browser tab)**

**As a valued member of our team you can expect**:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits **pension scheme **, **staff discounts, **family friendly initiatives **, flexible working and much more. Access our **staff benefits page **for further information and use our **reward calculator **to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Interviews will be confirmed at a later date.

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our **right to work **webpages.

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