Customer Service Representative
3 days ago
Main Duties
- After sales/customer services
- Customer orders
- Telephone skills
General duties:
- After sales/customer services
- Taking calls from customers with customer service requests
- Sorting and processing correct paperwork (dealing with couriers to organise shipment of customers goods)
- Escalate/deal with customer service issues to store management/suppliers in order to rectify issue for customers
Customer Orders:
- Process customer orders using Sage CRM
- Chasing customer orders with our purchasing and production team & updating customers with status of order
- Dealing with customer problems with any queries they may have / escalating any issues to Senior Staff Members
- Chasing customers Proof of Deliveries with the relevant couriers and issuing to the customer
Telephone skills:
- Able to deal with incoming telephone calls from the general public and customers
- Must possess a mature demeanor as may have to deal with customer complaints
General Admin:
Pay Rate - National Living Wage for age bracket
**Salary**: £10.42 per hour
**Benefits**:
- Bereavement leave
- Canteen
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Stockton-on-Tees, Durham: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Business Administration: 1 year (preferred)
Work Location: One location
Reference ID: Customer Service Rep
-
Customer Service Representative
2 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Austin Fraser Full time**Job Title:** Customer Service RepresentativeWe are seeking an experienced customer service representative to join our team at Austin Fraser. The successful candidate will be responsible for responding promptly and professionally to customer inquiries, as well as handling calls, emails, and other correspondence.Key Responsibilities:Respond to customer...
-
Customer Service Representative
6 days ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £25,000 - £35,000About the RoleAs a Customer Service Representative, you will engage with customers, providing them with personalized service and support. You will participate in all aspects of the operational workflow, collaborate with team members to meet and exceed goals, and enjoy a competitive hourly wage plus tips.A high school diploma or equivalent is required, and...
-
Customer Service Representative
2 months ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the...
-
Customer Service Representative
2 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £30,000BeBee Professionals is seeking a Customer Service Representative to provide excellent service and resolve customer queries in Stockton-on-Tees, UK. This role involves handling incoming calls, emails, and chat queries from customers, providing accurate product information, and resolving issues efficiently.Key Responsibilities:Respond to customer inquiries and...
-
Customer Service Representative
6 months ago
Stockton-on-Tees, United Kingdom Mitsubishi Chemical Full timeWe currently have an opening for a Customer Service Representative and are looking for the right person to join our brilliant team. This is an exciting opportunity for someone to be responsible for managing a portfolio of customer accounts covering all processes from order placement and logistics to billing. You will deliver effective interaction with...
-
Customer Service Representative
4 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Bighornlaw Full timeFront Desk Representative Job DescriptionWe are looking for a highly motivated and customer-focused individual to join our front desk team at Valley Fitness in Manteca. As a key member of our staff, you will play a vital role in creating a positive and welcoming atmosphere for our members, enhancing their overall fitness experience.The ideal candidate will...
-
Customer Service Representative
6 months ago
Stockton-on-Tees, United Kingdom Royal Den Hartogh Logistics Full time**Royal Den Hartogh Logistics** is a logistics service provider specialised in the transportation of liquid chemicals, gases and dry bulk. It is a growing and informal organisation with over 2,100 employees worldwide. Within Den Hartogh we highly value independence, flexibility and responsibility, with room for new initiatives and ideas. The family owned...
-
Customer Service Representative
3 days ago
Stockton-on-Tees, United Kingdom Den Hartogh Full time**Den Hartogh Logistics **is a leading bulk Logistics Service Provider to the Chemical, Gas, Polymer and Dry Bulk Food industry. We have integrated our Logistic Services in four Business Units: Liquid Logistics, Global Logistics, Gas Logistics, and Dry Bulk Logistics. Safety and Operational Excellence are embedded in our culture. We understand the value of...
-
Customer Service Representative
7 months ago
Stockton-on-Tees, United Kingdom Den Hartogh Full time**Royal Den Hartogh Logistics **is a leading bulk Logistics Service Provider to the Chemical, Gas, Polymer and Dry Bulk Food industry. We have integrated our Logistic Services in four Business Units: Liquid Logistics, Global Logistics, Gas Logistics, and Dry Bulk Logistics. Safety and Operational Excellence are embedded in our culture. We understand the...
-
Customer Service Representative
3 days ago
Stockton-on-Tees, United Kingdom Huntsman Full timeHuntsman have an exciting opportunity for a Customer Service Representative to join our dedicated team at our regional Advanced Materials contact centre based in Wynyard. Reporting to the Customer Service Team Leader, you will support the delivery of the order fulfilment process and work in an environment that encourages continuous improvement to the...
-
Customer Service Representative
16 hours ago
Stockton-on-Tees, United Kingdom Huntsman Full timeJob Description: Huntsman have an exciting opportunity for Customer Service Representative to join our established team. The role will be working as part of our regional Advanced Materials contact centre, based in Wynyard. Reporting to the Customer Service Team Leader, you will support the delivery of the order fulfilment process and work in an environment...
-
Customer Service Representative
6 months ago
Stockton-on-Tees, United Kingdom Royal Den Hartogh Logistics Full time**Royal Den Hartogh Logistics** is a logistics service provider specialised in the transportation of liquid chemicals, gases and dry bulk. It is a growing and informal organisation with over 2,100 employees worldwide. Within Den Hartogh we highly value independence, flexibility and responsibility, with room for new initiatives and ideas. The family owned...
-
Customer Service Representative
2 days ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom NHS Full timeCustomer Service Representative (3 Days a Week)We are looking for a motivated Customer Service Representative to work with us three days a week at Marsh House Medical Practice.The hourly rate for this position is £11.44.Key Duties:Taking phone calls, responding to patient inquiries, and managing the front desk area.Processing email communications and...
-
Customer Service Representative
7 months ago
Stockton-on-Tees, United Kingdom Lusso Full timeThe company: Fantastic opportunity to join a genuine market-leading brand and ambitious company who have a high-quality range of Bathroom products with long-lasting clients. **The Job Role**: This is a Customer Service advisors role dealing with the day to day running in the customer service department, whilst working in a team of customer service...
-
Customer Service Representative
2 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £25,000Sales and Customer Support RoleThis exciting opportunity has arisen for a highly motivated and customer-centric individual to join our team as a Sales Assistant. Based in the United Kingdom, you will be responsible for delivering outstanding customer service and contributing to the success of our retail operation.Main ResponsibilitiesDeliver exceptional...
-
Customer Service Representative
7 months ago
Stockton-on-Tees, United Kingdom Elite Energy Full timeWe are an established, fast growing and dynamic company, funding carbon and energy saving schemes in the home improvement sector. We work with major utility companies helping them meet their Energy Company Obligation (ECO) targets. To help us continue our success, we are recruiting an additional Customer Service Administrator, to join our busy team on a...
-
Customer Service Representative
3 months ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Stockton-on-Tees. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service,...
-
Customer Support Representative
7 months ago
Stockton-on-Tees, United Kingdom DNA Recruitment Solutions Limited Full timeDNA Recruitment Solutions Limited is looking for a Customer Support Representative/ account manager to join our clients' team based in Stockton on Tees. This position is responsible for providing support to customers and managing expectations mainly over the phone. Working Monday to Friday 08:00 to 16:30 or 09:00 to 17:30 **Essential Functions**: - Provide...
-
Customer Service Representative
7 months ago
Stockton-on-Tees, United Kingdom Elite Energy Full timeWe are an established, fast growing and dynamic company, funding carbon and energy saving schemes in the home improvement sector. We work with major utility companies helping them meet their Energy Company Obligation (ECO) targets. To help us continue our success, we are recruiting an additional Customer Service Administrator, to join our busy team on a...
-
Customer Account Representative
14 hours ago
Stockton-on-Tees, United Kingdom Wolviston Management Services Full timeWe are recruiting a Customer Account Representative for a client based in Stockton. Are you confident in creating long-term, trusting and efficient relationships with customers and fulfilling orders? If so, then this role could be for you! Main Duties: - Deal with both internal and external customers on a daily basis - Processing and despatch of orders to...