Customer Service Representative
5 months ago
**Royal Den Hartogh Logistics** is a logistics service provider specialised in the transportation of liquid chemicals, gases and dry bulk. It is a growing and informal organisation with over 2,100 employees worldwide. Within Den Hartogh we highly value independence, flexibility and responsibility, with room for new initiatives and ideas. The family owned company was founded over a century ago and now has 50 locations in 27 countries. Den Hartogh has modern equipment, including more than 24,335 tank containers, 5,767 dry bulk containers, 310 tank trailers and 700 trucks.
**The Role**
As Customer Service Representative (Gas), you are the main contact person for your customers. From the moment the customer sends a transport request you take responsibility for the acceptance and execution of the orders, including necessary administration (from order to invoice). You are the logistics specialist who answers all of your customer´s queries, handles compliments and complaints, solves problems, implements new lanes, and executes financial and operational analyses in order to support continuous improvements.
Together with your colleagues, you will provide creative transport solutions, always looking for opportunities to upsell and ensure the customer is fully aware of all products/services. You will be agile, constantly switching between customer service, managing orders, liaising with operations, discussing developments in sales, and working on improvements.
Will have strong organisational skills, be an excellent communicator and eager to understand all aspects of our business. As the main point of contact for your customers, you will provide excellent customer service and have the desire to build relationships internally and externally. Furthermore, you will have:
- a minimum of two years customer service experience in an office based environment, ideally in logistics, grade C/4 in GCSE Maths and English or relevant degree
- experience of working in a customer facing role
- an outstanding sense of responsibility, with a pro-active and structured approach to customer centricity
- attention to detail, the ability to work well under pressure, and able to adapt quickly to market changes - internally and externally, with a willingness to respond rapidly and flexibly to customer demands
- excellent and accurate verbal and written communication skills
- the desire to build relationships internally and externally
- willingness to undertake training and development activities
**What we offer**:
- A position in the centre of operations and commerce. It could be your ambition to develop in the field of customer service or progress into one of the many other career opportunities in our company.
- A workplace where we believe in giving trust, responsibility and taking ownership
- A dynamic environment with a strong focus on operational excellence. ambition, improvement, and fun in business are part of our DNA
**How to apply
-
Customer Service Representative
4 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Manpower UK Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Manpower UK. As a Customer Service Representative, you will be the first point of contact for claimants, providing essential support and resolving enquiries with care and efficiency.Key Responsibilities:Handle a high volume of inbound and outbound...
-
Customer Service Representative
4 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Certas Energy UK Ltd Full timeWe are seeking a skilled Customer Service Representative to join our team at Certas Energy UK Ltd. The successful candidate will be responsible for delivering exceptional customer service and ensuring the store remains compliant with company policies.About the Role:The Customer Service Representative will be the face of our company, interacting with...
-
Customer Service Representative
4 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers. The ideal candidate will engage with customers, participate in operational workflow, and collaborate with team members to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the operational...
-
Customer Service Representative
1 month ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the...
-
Customer Service Representative
1 month ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our products and services.Key Responsibilities:Respond to customer inquiries via phone, email, and...
-
Customer Service Representative
5 months ago
Stockton-on-Tees, United Kingdom Mitsubishi Chemical Full timeWe currently have an opening for a Customer Service Representative and are looking for the right person to join our brilliant team. This is an exciting opportunity for someone to be responsible for managing a portfolio of customer accounts covering all processes from order placement and logistics to billing. You will deliver effective interaction with...
-
Customer Service Representative
4 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Stockton-on-Tees, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register...
-
Customer Service Representative
4 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
5 months ago
Stockton-on-Tees, United Kingdom Royal Den Hartogh Logistics Full time**Royal Den Hartogh Logistics** is a logistics service provider specialised in the transportation of liquid chemicals, gases and dry bulk. It is a growing and informal organisation with over 2,100 employees worldwide. Within Den Hartogh we highly value independence, flexibility and responsibility, with room for new initiatives and ideas. The family owned...
-
Customer Service Representative
7 days ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Priory Group Full timeJob Description:We are seeking a highly motivated and organized Customer Service Representative to join our team in Middleton-St-George, Darlington.About the Role:This is an exciting opportunity to work in a 24/7 Contact Centre environment, where you will be responsible for delivering first-class customer service to internal and external clients.You will be...
-
Customer Service Representative
6 months ago
Stockton-on-Tees, United Kingdom Den Hartogh Full time**Royal Den Hartogh Logistics **is a leading bulk Logistics Service Provider to the Chemical, Gas, Polymer and Dry Bulk Food industry. We have integrated our Logistic Services in four Business Units: Liquid Logistics, Global Logistics, Gas Logistics, and Dry Bulk Logistics. Safety and Operational Excellence are embedded in our culture. We understand the...
-
Customer Service Representative
6 months ago
Stockton-on-Tees, United Kingdom Lusso Full timeThe company: Fantastic opportunity to join a genuine market-leading brand and ambitious company who have a high-quality range of Bathroom products with long-lasting clients. **The Job Role**: This is a Customer Service advisors role dealing with the day to day running in the customer service department, whilst working in a team of customer service...
-
Customer Service Representative
2 months ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Stockton-on-Tees, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
-
Customer Service Representative
4 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Star Housing Group Full timeAbout the RoleWe are seeking a highly motivated and organized Customer Service Assistant to join our Customer Services Team on a 6 month fixed term contract. As the first point of contact for customers, you will have excellent communication skills and a keen eye for detail.Key ResponsibilitiesManage customer enquiries across various platformsWork well under...
-
Customer Service Representative
4 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Three Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of our store team, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience for our customers.Key ResponsibilitiesProvide expert advice and guidance to customers...
-
Customer Service Representative
3 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Three Full timeKey Responsibilities• Deliver exceptional customer service by understanding and meeting customer needs.• Set high standards for coverage, reliability, and customer care.• Respond promptly to customer queries and provide accurate solutions.• Create amazing customer experiences that leave a lasting impression.• Achieve personal and store KPIs by...
-
Customer Service Representative
4 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Asda Full timeAbout the RoleAs a Service Colleague at Asda, you will be working across various departments to ensure the efficient running of our stores. This role involves serving customers at the checkouts, perfecting pizzas, picking for home deliveries, and replenishing products on the shelves. Our customers are our priority, and we take pride in providing excellent...
-
Customer Support Representative
6 months ago
Stockton-on-Tees, United Kingdom DNA Recruitment Solutions Limited Full timeDNA Recruitment Solutions Limited is looking for a Customer Support Representative/ account manager to join our clients team basrd in Stockton on Tees. This position is responsible for providing support to our clients customers. Workign Monay to Friday 08:00 to 16:30 or 09:00 to 17:30 **Essential Functions**: - Provide information about our client and its...
-
Customer Service Representative
5 months ago
Stockton-on-Tees, United Kingdom Elite Energy Full timeWe are an established, fast growing and dynamic company, funding carbon and energy saving schemes in the home improvement sector. We work with major utility companies helping them meet their Energy Company Obligation (ECO) targets. To help us continue our success, we are recruiting an additional Customer Service Administrator, to join our busy team on a...
-
Customer Service Representative
2 months ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Stockton-on-Tees. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service,...