Customer Service Representative

4 months ago


StocktononTees, United Kingdom Mitsubishi Chemical Full time

We currently have an opening for a Customer Service Representative and are looking for the right person to join our brilliant team. This is an exciting opportunity for someone to be responsible for managing a portfolio of customer accounts covering all processes from order placement and logistics to billing. You will deliver effective interaction with support functions and provide excellent customer service for both internal and external customers.

We are looking for an individual who demonstrates excellent customer service skills with an effective communication style. Previous experience in managing customer accounts is required, preferably with awareness of processes and procedures relating to order placement and knowledge of customs and VAT compliance.

The ability to build good working relations is key to this role, as you will work with a number of stakeholders including customers, sales professionals, and service suppliers. As a skilled professional you will be committed to delivering great service. Other areas include accurate completion of activities to ensure full compliance to internal and external standards; management of the customer invoicing process; and effective complaints resolution to help deliver a positive customer experience.

Competence in Office 365 particularly Excel to manage data sets is key. Experience of using business systems such as CRM, BI and other relevant software, as well as SAP, would be advantageous.

In addition to a competitive benefits package this is an excellent opportunity for a high calibre individual to broaden their commercial skills. You will have access to personal and professional development and long-term career opportunities within Mitsubishi Chemical Corporation



  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Manpower UK Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Manpower UK. As a Customer Service Representative, you will be the first point of contact for claimants, providing essential support and resolving enquiries with care and efficiency.Key Responsibilities:Handle a high volume of inbound and outbound...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Certas Energy UK Ltd Full time

    We are seeking a skilled Customer Service Representative to join our team at Certas Energy UK Ltd. The successful candidate will be responsible for delivering exceptional customer service and ensuring the store remains compliant with company policies.About the Role:The Customer Service Representative will be the face of our company, interacting with...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Mecca Bingo Full time

    {"title": "Customer Service Representative", "content": "Mecca Bingo: A People-Focused BusinessWe are seeking a Customer Service Representative to join our team at Mecca Bingo in Stockton. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable experience...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Mecca Bingo Full time

    {"title": "Customer Service Representative", "content": "Mecca Bingo: A People-Focused BusinessWe are seeking a Customer Service Representative to join our team at Mecca Bingo in Stockton. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable experience...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Mecca Bingo Full time

    Customer Service Representative - Mecca BingoAbout the RoleWe are seeking a friendly and approachable Customer Service Representative to join our team at Mecca Bingo. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that our customers have a memorable experience.You will be the first...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Mecca Bingo Full time

    Customer Service Representative - Mecca BingoAbout the RoleWe are seeking a friendly and approachable Customer Service Representative to join our team at Mecca Bingo. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that our customers have a memorable experience.You will be the first...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers. The ideal candidate will engage with customers, participate in operational workflow, and collaborate with team members to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the operational...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our products and services.Key Responsibilities:Respond to customer inquiries via phone, email, and...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Stockton-on-Tees, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Calor Gas Full time

    Calor Gas is seeking a dedicated Customer Service Representative to provide exceptional support to our valued customers. As a key member of our team, you will be the primary point of contact for our customers, resolving their inquiries and ensuring their satisfaction through phone and written communication. Your Responsibilities: Conduct thorough risk...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Calor Gas Full time

    Calor Gas is seeking a dedicated Customer Service Representative to provide exceptional support to our valued customers. As a key member of our team, you will be the primary point of contact for our customers, resolving their inquiries and ensuring their satisfaction through phone and written communication. Your Responsibilities: Conduct thorough risk...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Tesco Full time

    About the Role We are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative at One Stop Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming experience for all our customers.Key Responsibilities Greet and welcome customers...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Tesco Full time

    About the Role We are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative at One Stop Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming experience for all our customers.Key Responsibilities Greet and welcome customers...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Tesco Full time

    About the Role We're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our store team, you'll be responsible for delivering exceptional customer service, ensuring a warm and welcoming experience for our customers.Your Key Responsibilities • Greet and welcome customers warmly, engaging with them to...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and enthusiastic individual to join our store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...


  • Stockton-on-Tees, United Kingdom Royal Den Hartogh Logistics Full time

    **Royal Den Hartogh Logistics** is a logistics service provider specialised in the transportation of liquid chemicals, gases and dry bulk. It is a growing and informal organisation with over 2,100 employees worldwide. Within Den Hartogh we highly value independence, flexibility and responsibility, with room for new initiatives and ideas. The family owned...


  • Stockton-on-Tees, United Kingdom Den Hartogh Full time

    **Royal Den Hartogh Logistics **is a leading bulk Logistics Service Provider to the Chemical, Gas, Polymer and Dry Bulk Food industry. We have integrated our Logistic Services in four Business Units: Liquid Logistics, Global Logistics, Gas Logistics, and Dry Bulk Logistics. Safety and Operational Excellence are embedded in our culture. We understand the...


  • Stockton-on-Tees, County Durham, United Kingdom Hays Business Support Full time £27,000

    Customer Service RepresentativeAre you looking for a challenging role in a leading engineering company in Teesside? As a Customer Service Representative, you will be the primary point of contact for customers seeking quotations, queries, and contract reviews. Your responsibilities will include issuing reports and data input with integrity, utilizing your...