Apprentice Ward Administrator

7 months ago


Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

**20 month Fixed Term Contract - Apprenticeship**

An exciting opportunity has arisen for an apprentice ward administrator/ personal assistant to work between Gissing and Edgefield ward to provide a dedicated, comprehensive personal assistant/ administrative service to the Ward Sisters and other relevant senior staff as necessary.

You will be enrolled with a local education provider and will be required to complete your level 3 Business Administration apprenticeship qualification within the duration of the placement.

Eligibility Criteria

**All applicants must be**:

- Aged 16+
- Resident in the UK/EEA for the last three consecutive years
- Must not be in any form of formal government-funded education upon the start of their apprenticeship

**Qualifications and Skills Required**:

- Good general standard of education
- Good standard of literacy and numeracy
- Good communication and interpersonal skills
- Good IT skills

**Full time**: 37.5 hours per week.

The position will include supporting the management of diaries, coordination of meetings, draft correspondence, scanning, photocopying, and filing as required.

**As post holder, you will**:

- you will be required to work in conjunction with the ward sisters.
- arrange meetings and training events.
- record meetings on behalf of the Ward Sister, including the production of agendas and the taking and circulation of minutes.
- prepare documents using Microsoft Office software (letters, memos, reports etc.) for approval as directed, and create and maintain reports, spreadsheets and databases as required.
- collate, organise and expedite reports on HR issues i.e. annual leave, sickness, study leave and any other authorised or unauthorised absence from within the Wards.
- support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviors that support and encourage an inclusive culture.

The Norfolk and Norfolk University Hospital (NNUH) are pleased to be able to offer a variety of challenging apprenticeships. Should you be selected for interview we may wish to discuss with you a range of alternative positions for you to consider.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.



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