Client Services Administrator

5 months ago


Dundee, United Kingdom Jenson Fisher Consulting Full time

Are you a people person? Are you mostly positive and enthusiastic? Do you have a good sense of humour and an outgoing personality? If you answered yes to all these questions - I want to hear from you

Jenson Fisher is proud to collaborate with our successful and well-established client in Dundee to recruit a **Client Services Administrator**. This position is available on a permanent basis, offering both full-time and part-time options. As an integral part of the services support team, you will play a vital role in providing comprehensive administration and client services, including secretarial and data-related tasks. As a key member of the team, you will play a crucial role in ensuring that all clients receive the highest level of service and support.

Your responsibilities will include:
Greetings clients and ensuring the highest level of customer service is provided

Liaising with clients to schedule meetings and gather information

Establishing new portfolios and onboarding new clients

Be the point of contact for both new and existing clients, addressing their needs, concerns, and inquiries

Managing client database and preparing documents

Ensuring accuracy and up-to-date information in all records

Supporting senior figures and ensuring that the firm is represented well at all times

Working both independently and as a member of the team

Maintaining existing client relationships while fostering new connections

Handling confidential information

Ensuring compliance is adhered to in all activities

Scanning documents

Preparing and distributing marketing materials and coordinating events

Other administrative duties

What we're looking for from you:
Strong communication and interpersonal skills

Ability to build and maintain relationships with clients and colleagues

Excellent organisational skills and attention to detail

Proficient in Microsoft Office

Ability to work independently and as part of a team

If you feel you possess strong administration and communication skills, good understanding of all Microsoft Office systems and willingness to learn I would be delighted to hear from you

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Flexitime
- Free parking
- On-site parking

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- No weekends

Work Location: In person


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