Senior Clinical Administrator

2 months ago


Ipswich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

***

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
We are looking for a **part-time administrator** to work with an exciting team which supports children and young people within schools and colleges to help them access more timely mental health support. The Mental Health Support Teams (MHSTs) are based within schools/colleges and operate across Suffolk. The current vacancy will be to support the teams across Suffolk with clinical and service administrations tasks as well as having a supervisory role.

**Main duties of the job**:
The ideal post holder will be keen and motivated to improve the care and support offered to children, young people and families. The post holder will need to be well organised, have experience in administrative settings, and ideally have knowledge about healthcare/the NHS and education. The post holder will have supervision responsibilities for the other administrators in the team and be responsible for supporting the wider clinical team. They will work under the supervision of the Clinical Team Managers and the Business Support Manager. There will be opportunities to work collaboratively with and gain support from the wider Suffolk Children Families and Young People Care Group admin team.

Please see the attached job description for full details of the post.

**Working for our organisation**:
A job in the Suffolk MHSTs will inevitably be challenging and demanding at times, but it will also be immensely rewarding and provide you with great opportunities to make a genuine difference to the lives of others. You will join a team that has developed a caring, creative and hard-working environment; your ideas about how this new service continues to develop and grow will be highly valued.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

**Why work for us?** We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

**Detailed job description and main responsibilities**:
Some of the benefits you can expect:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.

**Person specification**:
**Qualifications**:
**Essential criteria**:

- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level. NVQ 3 Business Administration or equivalent or working towards. NVQ 2 Customer Services or working towards.

**Experience**:
**Essential criteria**:

- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.

**Skills**:
**Essential criteria**:

- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
- EQUAL OPPORTUNITIES_
- Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. _
- Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be of



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