Clinical Team Administrator
6 months ago
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us
***
JOB DESCRIPTION/PERSON SPECIFICATION
YOUR APPLICATION
**Job overview**:
We have an exciting opportunity to work in a busy administrative team with the Coastal CMHT.
We provide administrative support to the Coastal CMHT doctors and clinical teams including minuting meetings; answering calls from service users - carers - other professionals; typing and sending letters; arranging doctors’ appointments and keeping patient records up to date, good computer, keyboard and communication skills are essential to the role.
As a team we share and uphold the organisation's values in all that we do.
**Main duties of the job**:
To support clinical doctors and clinical team members with their admin work. This will involve typing of the doctor’s letters, arranging doctor appointments, taking, and processing the minutes from clinical team meetings, receiving and making telephone calls to patients, carers and other professionals.
Previous administration experience is essential.
You will be required to complete mandatory training and participate in appropriate training opportunities available.
You will be required to ensure confidential information is retained and stored in line with Trust policy in an efficient and effective manner.
**Working for our organisation**:
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
**Detailed job description and main responsibilities**:
**Essential Criteria**
- Excellent articulate communication skills.
- Audio Typing
- Ability to prioritise workload.
A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage but is not essential. Training will be provided.
**Qualifications**
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
- NVQ 3 Business Administration or equivalent or working towards.
- NVQ 2 Customer Services or working towards.
**Person specification**:
**Qualifications**:
**Essential criteria**:
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
- NVQ 3 Business Administration or equivalent or working towards.
- NVQ 2 Customer Services or working towards.
**Desirable criteria**:
- Knowledge of Trust electronic record system
**Experience**:
**Essential criteria**:
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
**Desirable criteria**:
- Staff supervision / appraisal process
**Skills**:
**Essential criteria**:
- Advanced keyboard skills
- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
- Audio typing
- EQUAL OPPORTUNITIES_
- Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. _
- Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). _
- DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) _
- Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so._
- The Trust has now introduced a DBS Update Service which is a
-
Clinical Team Administrator
7 months ago
Ipswich, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full timeProvide accurate, prompt and efficient secretarial/administrative support to the clinical multidisciplinary team which may include spreadsheets and reports. Use electronic systems to input and access information as required by the clinical multidisciplinary team. Deal with and process all types of patient referrals liaising directly with General...
-
Clinical Team Administrator
7 months ago
Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeWe have an exciting opportunity to work in a busy team in the Ipswich IDT. We are looking for an individual who is eager to learn and keen to deliver in both performance and customer service. We provide administrative support to the Ipswich IDT clinical teams including minuting meetings; answering call; sending letters; and keeping Lorenzo up-to-date, so...
-
Clinical Team Administrator
6 months ago
Ipswich, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Team Administrator
7 months ago
Ipswich, United Kingdom NHS Professionals Full time**Job Title**: Clinical Team Administrator **Trust**:Norfolk & Suffolk NHS Foundation Trust **Location**:Walker Close, Ipswich, IP3 8LY **Pay Rates**:£12.45 per hour **Shift Patterns**:Monday - Friday 9am-5pm (37.5 hours per week) **Is business administration repetitive or boring?** It’s neither, this couldn’t be further from the truth, the NHS...
-
Clinical Team Administrator
6 months ago
Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeAre you an administrator looking for a new and exciting opportunity? Do you have excellent communications skills and organisational skills? Can you effectively manage multiple tasks and priorities. The NDD pathway are looking to recruit a conscientious, calm and confident individual to become part of the Business Support Team. Our successful applicant will...
-
Clinical Team Administrator
6 months ago
Ipswich, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Team Support Administrator
6 months ago
Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeRespond to the administrative needs of the service to ensure that the requirements of the organisation are met. DUTIES AND RESPONSIBILITIES Clinical Support Provide accurate, prompt and efficient secretarial/administrative support to the clinical multidisciplinary team which may include spreadsheets. Use electronic systems to input and access information as...
-
Clinical Support Team Administrator
7 months ago
Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Band 3 Clinical Administrator on a part time basis to join the MSNAP Accredited Community Memory Assessment service. The Memory Assessment Service East (CMAS) is nurse-led with a strong emphasis on multi-disciplinary team working to ensure that users of the service receive high quality, compassionate care throughout...
-
Clinical Support Team Administrator
7 months ago
Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeDo you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality? If you have said ‘Yes’ to each of the above, then we might just have the role for you. We are seeking an...
-
Clinical Support Team Administrator
6 months ago
Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeSuffolk Rehabilitation and Recovery Service (SRRS), is a 24 hours service although this admin role will cover Monday to Friday between the core hours of 8am - 5pm. As the clinical team administrator, you will be an important part of the team providing excellent administrative support to the ward management team, medical and clinical staff. Patient care is...
-
Senior Clinical Team Administrator
6 months ago
Ipswich, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Senior Clinical Team Administrator
6 months ago
Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeSuffolk Community Rehabilitation is a new team working with people with Complex Psychosis. Initially the team will work with people in Ipswich, with the aim to expand to offer a Suffolk wide service. The team is currently based at the inpatient Suffolk Rehabilitation site in Ipswich and forms a rehabilitation service working in collaboration with the...
-
Clinical Team Support Administrator
6 months ago
Ipswich, United Kingdom NHS Professionals Full time**Job Title**:Clinical Team Support Administrator **Location**:Walker Close Ipswich **Trust Location**:Norfolk & Suffolk NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Norfolk & Suffolk NHS Foundation Trust is the place for you. **About the Trust** We provide...
-
Clinical Support Team Administrator
6 months ago
Ipswich, United Kingdom NHS Professionals Full time**Job Title**:Clinical Team Support Administrator **Location**:Mariner House, 43 Handford Road, Ipswich, IP1 2GA **Working Pattern**:Monday & Thursday 9am-5pm **Trust Location**:Norfolk & Suffolk NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Norfolk & Suffolk NHS...
-
Clinical Administrator
6 months ago
Ipswich, United Kingdom Primary Care Careers Full time**About the Role**: Two Rivers Medical Centre is looking to recruit a clinical administrator to join their team on a part-time basis, for 30 hours per week, times and days to be discussed. This role will be based on site at the practice. The main responsibilities of the role include: - Data entry and read coding of relevant patient information and medical...
-
Clinical Team Administrator Diste
7 months ago
Ipswich, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full timeDISTe are looking to recruit a conscientious, calm and confident individual. Our successful applicant will be working alongside Business Support and Clinical colleagues within the Older Persons Care Group. This role is a full time, substantive position, based at Walker Close in Ipswich, we promote hybrid working within the team. You must possess excellent...
-
Clinical Team Administrator Diste
6 months ago
Ipswich, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
-
Clinical Support Team Administrator
7 months ago
Ipswich, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full timeJob summary Suffolk Rehabilitation and Recovery Service (SRRS), is a 24 hours service although this admin role will cover Monday to Friday between the core hours of 8am - 5pm. As the clinical team administrator, you will be an important part of the team providing excellent administrative support to the ward management team, medical and clinical...
-
Clinical Team Administrator Diste
7 months ago
Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeAre you an administrator looking for a new and exciting opportunity? Do you have excellent communications skills and organisational skills? Can you effectively manage multiple tasks and priorities. This is a wonderful opportunity for an enthusiastic and motivated individual to join The Dementia Intensive Support Team (DIST) East. You will be part of a...
-
Senior Clinical Administrator
8 months ago
Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeWe are looking for a part-time administrator to work with an exciting team which supports children and young people within schools and colleges to help them access more timely mental health support. The Mental Health Support Teams (MHSTs) are based within schools/colleges and operate across Suffolk. The current vacancy will be to support the teams across...