Clinical Team Administrator Diste

6 months ago


Ipswich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
Are you an **administrator** looking for a new and exciting opportunity? Do you have excellent communications skills and organisational skills? Can you effectively manage multiple tasks and priorities.

This is a wonderful opportunity for an enthusiastic and motivated individual to join The Dementia Intensive Support Team (DIST) East. You will be part of a multidisciplinary team of clinicians with strongly embedded values of working together.

**Main duties of the job**:
Duties include (but not limited to)
- Maintaining electronic patient record systems
- Maintaining and monitoring referral spreadsheets
- Typing of letters
- Telephone work
- General business support to wider clinical team
- Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.
- Promote adherence to Trust Policy and support compliance in all areas
- Promote a positive culture within the workplace; working within the remit of the Trust Values

**Working for our organisation**:
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

**Why work for us?** We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

**Why Norfolk and Suffolk? **The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

**Detailed job description and main responsibilities**:
DISTe are looking to recruit a conscientious, calm and confident individual. Our successful applicant will be working alongside Business Support and Clinical colleagues within the Older Persons Care Group.

This role is a full time, substantive position, based at Walker Close in Ipswich, we promote hybrid working within the team.

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

**Person specification**:
**Experience**:
**Essential criteria**:

- Ability to work with senior members of staff across a large organisation
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.

**Desirable criteria**:

- Staff supervision / appraisal process

**Qualifications**:
**Essential criteria**:

- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
- NVQ 3 Business Administration or equivalent or working towards

**Desirable criteria**:

- Knowledge of Trust electronic record system

**Skills**:
**Essential criteria**:

- ICT skills including Microsoft (especially



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