Administrative Assistant
1 day ago
**Administrative Assistant**
**Job details**
**Salary**: £22,158 - £27,698
**Business Area**:Business Services - Connections
**Location**:Newport
**Contract Type**:Fixed term contract - 6-months
**Working hours/pattern**:08:30 - 16:30 Monday - Friday, 37 hours
**Who are we?**
We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.
**What we’re looking for?**
We are looking for Administrative Assistants to provide a range of administrative assistance to or Connections processes and contribute to the achievement of department and business objectives.
**We’ll trust you to**:
- Operate office systems, process documents, maintain accurate records and access information in support of departmental activities
- Process customer payments using telephone payment portal
- Provide administrative support and assistance in providing an efficient and effective service to contribute to the achievement of departmental objectives.
- Resolve enquiries from both internal and external parties, providing written, face to face or telephone responses as appropriate
You can read a full job description **here**.**
**You’ll need to have**:
- Excellent communication and Organisational skills
- Good Microsoft Office skills
- A positive attitude and the ability to operate individually and as part of a team
- Ability to adapt to unexpected and varied circumstances
- A high standard of keyboard skills
- Good knowledge of SAP, Customer Experience (CX) and CRM Solutions
We would also love to hear about anything else you feel you could add or bring to the role
**What’s in it for you?**
- A competitive salary starting at £22,158 rising to £27,698
- A structured pay & competency framework which rewards skills, competence and enables development and career progression
- Hybrid working
- Flexible working opportunities
- 25 days annual leave plus bank holidays
- Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
- 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
- “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
- Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
- Enhanced pay for parental leave
- Retail discounts and cashback scheme
- Annual salary review
- Company Sick Pay
- In-house Occupational Health Team
- Employee Assistance Programme
- Comprehensive training
The way we do things
Wales & West Utilities is a values-based business.
Interested?
If you think you’d make a good addition to the team, we would love to hear from you
To apply, click the link below.
**Job Types**: Full-time, Contract
**Salary**: £22,158.00 per year
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