Helpdesk Operator
9 months ago
Working as a member of Estates & Facilities Management (EFM), you will provide high quality support to the EFM Helpdesk.
The Helpdesk team provide a central service for administering enquiries and requests for a number of prime functions between EFM and all other University Departments. This large team supports the University across the Campus. Whilst the role will be based primarily in the Helpdesk offices it is essential to work collaboratively with other members of the administrative team and participate in general duties and cross-functional activities for the benefit of the department based in other areas. The main duties of this post include handling enquiries, inputting incoming jobs on the system and maintaining the Planon Facilities Management Database. You will manage the issuing of keys to University staff and departments. You will also maintain and update both staff and student card access requests.
You should have a proactive approach to work and a positive attitude to change and improvement showing commitment to Integrated Management System (IMS) principles.
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Helpdesk Operations Manager
2 weeks ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeJob TitleHelpdesk Operations ManagerAbout the RoleThe successful candidate will oversee the day-to-day operations of the Estates helpdesk, ensuring high standards of customer service and efficient support for all estates-related queries and issues.Key ResponsibilitiesManage and coordinate the helpdesk team, providing leadership and guidance to ensure prompt...
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Helpdesk Operative
3 days ago
Sheffield, United Kingdom CHM Full timeAn opportunity has arisen within the Estates & Facilities section for a **Helpdesk Operative**, to support the delivery of all property related requirements across all stations within South Yorkshire. **Helpdesk Operative Contract**:Permanent **Salary**:Grade 3 (£19,312 - £19,698) **Hours**:Full Time - 37 Hours per week (Flexi Time) **Work...
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Helpdesk Operative
1 week ago
Sheffield, United Kingdom CHM Full timeAn opportunity has arisen within this Fire Service’s Estates & Facilities section for a Helpdesk Operative, to support the delivery of all property related requirements across all stations within South Yorkshire. **Helpdesk Operative Location: Sheffield **Salary**: Grade 3 (£19,650 - £20,043) Hours: Full Time - 37 Hours per week (Flexi Time) - Monday...
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Helpdesk Operations Manager
2 weeks ago
Sheffield, Sheffield, United Kingdom Doncaster College Full timeAbout the Role:The Senior Helpdesk Administrator will play a pivotal role in ensuring that all helpdesk requests are handled promptly and professionally, contributing to the smooth operation of our facilities. This is a great opportunity to work in a dynamic and supportive team environment.Responsibilities:Coordinate the helpdesk team to provide excellent...
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Helpdesk Administrator
2 weeks ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeWe are seeking a highly skilled and experienced Helpdesk Administrator to join our team at CV-Library.About the Role:The successful candidate will be responsible for managing helpdesk operations, ensuring efficient and effective support for all estates-related queries and issues. This involves overseeing day-to-day helpdesk activities, providing leadership...
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Helpdesk Operator
7 months ago
Sheffield, United Kingdom NHS Professionals Full time**Job Title**:Helpdesk Operator **Trust Location**:Sheffield Teaching Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Sheffield Teaching Hospitals NHS Foundation Trust is the place for you. **About the Trust** Sheffield Teaching Hospitals NHS Foundation...
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Helpdesk Team Lead
2 weeks ago
Sheffield, Sheffield, United Kingdom Doncaster College Full timeJob Title: Helpdesk Team LeadThe estimated salary for this role is £25,000 - £35,000 per annum.At Doncaster College, we are seeking a highly skilled and experienced Helpdesk Team Lead to join our Estates department. The successful candidate will be responsible for managing the helpdesk operations, ensuring efficient and effective support for all...
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Senior Helpdesk Manager
3 weeks ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeSenior Helpdesk Administrators play a vital role in the success of our Estates department at Doncaster College.About the Job:As a Senior Helpdesk Administrator, you will be responsible for managing the helpdesk operations, ensuring efficient and effective support for all estates-related queries and issues.Key Accountabilities:Coordinate the helpdesk team,...
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Helpdesk Operative Pfi
3 days ago
Sheffield, United Kingdom Integral UK Full time**The Role** To provide a timely, effective, professional, and friendly Helpdesk service as part of the Facilities Management service provision within our PFI sector. **DUTIES**: - Call service triaging within a PFI business, offering high levels of customer service - Call centre logging of reactive tasks onto the CAFM system including categorization and...
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Apprentice Helpdesk Operator
6 months ago
Sheffield, United Kingdom Intec Business Colleges Full time**DEALER MANAGEMENT SERVICES LTD** At DMS Ltd we are excited to be expanding our business and are looking for a new Level 2 Apprentice Helpdesk Operator to join our established team! You will be working as part of a diverse team providing our customers with excellent customer service and working with the cutting edge IT technology. Duties include: ensuring...
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Helpdesk Assistant
4 days ago
Sheffield, United Kingdom Coburg Banks Full timeAre you passionate about customer service, providing exceptional levels of client care and looking for an exciting new opportunity? One of the UK’s largest and foremost law firms currently has opportunities for a Helpdesk Assistant to join their Finance team. Offering a salary of £21,106 plus excellent benefits including pension scheme, health insurance,...
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Head of Technical Operations
7 months ago
Sheffield, United Kingdom Andy File Associates Ltd Full timeAndy File Associates Limited are working as a recruitment agency on behalf of our client with regards this permanent vacancy. Our client is a forward-thinking technology company (Managed Service Provider) specializing in cloud solutions, data management, and IT infrastructure services. With a relentless commitment to innovation and customer satisfaction, our...
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Helpdesk Support Technician Apprentice
2 days ago
Sheffield, United Kingdom QA Ltd Full time**Employer description:** Littlefish has come a long way since 2003 - going from a Nottingham ‘bedroom start-up’, to a viable alternative to, and frequent outperformer of, multi-billion global Managed IT Service providers. Littlefish now delivers multilingual Managed IT Servicesto household names around the world. We work together with clients, to...
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Facilities Support Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeWe are seeking a highly skilled and experienced Senior Helpdesk Administrator to join our Estates department at Doncaster College.About the Role:The successful candidate will be responsible for managing the helpdesk operations, ensuring efficient and effective support for all estates-related queries and issues. The Senior Helpdesk Administrator will oversee...
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Estates IT Coordinator
2 weeks ago
Sheffield, Sheffield, United Kingdom Doncaster College Full timeJob Description:The Senior Helpdesk Administrator will oversee the day-to-day operations of the Estates helpdesk, providing leadership and guidance to the helpdesk team. This role is essential in ensuring that all helpdesk requests are handled promptly and professionally, contributing to the smooth operation of our facilities.Key Responsibilities:Manage the...
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Estates Support Manager
2 weeks ago
Sheffield, Sheffield, United Kingdom Doncaster College Full timeJob Title: Estates Support ManagerThe estimated salary for this role is £30,000 - £40,000 per annum.Doncaster College is committed to delivering outstanding and inspirational teaching and learning for our students every day. We are seeking a highly skilled and experienced Estates Support Manager to join our Estates department. The successful candidate will...
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Estates Service Coordinator
3 weeks ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeWe are looking for a highly motivated and experienced Senior Helpdesk Administrator to join our Estates department at Doncaster College.About the Position:You will be responsible for managing the helpdesk operations, ensuring efficient and effective support for all estates-related queries and issues.Responsibilities:Lead the helpdesk team, promoting high...
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Accounts Helpdesk Assistant
7 months ago
Sheffield, United Kingdom Irwin Mitchell Full time**3693** We’re a national law firm with a local reach. Our philosophy is ‘Expert Hand, Human Touch’ - something you’ll find in the way we work with our clients and how we support our teams. But, we’re more than just a law firm - we’re a team, working together to help individuals and businesses navigate life’s ups and downs. Whichever team you...
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Operations Support Technician
3 weeks ago
Sheffield, United Kingdom CV-Library Full timeJob Title: Operations Support Technician Location: Sheffield Salary: Competitive Job type: Full Time – Permanent. An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview TNS are looking for an Operations Support Technician to...
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Customer Service Coordinator
2 weeks ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeCV-Library is seeking a Facilities Support Specialist to join our team and provide exceptional support to our customers and stakeholders. As a key member of our team, you will be responsible for managing helpdesk operations, ensuring efficient and effective support for all estates-related queries and issues.About the Role:The successful candidate will have...