Customer Service Coordinator

1 day ago


Sheffield, Sheffield, United Kingdom CV-Library Full time

CV-Library is seeking a Facilities Support Specialist to join our team and provide exceptional support to our customers and stakeholders. As a key member of our team, you will be responsible for managing helpdesk operations, ensuring efficient and effective support for all estates-related queries and issues.

About the Role:

The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will oversee the day-to-day helpdesk activities, provide leadership and guidance to the helpdesk team, and monitor performance to implement improvements as necessary.

Key Responsibilities:
  1. Manage and coordinate the helpdesk team to ensure high standards of customer service.
  2. Oversee the logging, tracking, and resolution of helpdesk tickets in a timely manner.
  3. Develop and implement processes to improve helpdesk efficiency and effectiveness.
  4. Monitor and report on helpdesk performance to inform strategic decisions.
  5. Ensure compliance with health and safety regulations and policies.
Salary and Benefits:

We offer a competitive salary range of □ 35,000 - 45,000 per annum, dependent on experience, and a range of benefits including training and development opportunities.



  • Sheffield, Sheffield, United Kingdom Service Care Solutions Full time

    Job Overview:The Community Services Coordinator will play a crucial role in supporting our team in delivering exceptional services to clients affected by addiction and gambling-related issues.Main Responsibilities:Coordinating outreach services, including group programs and workshops.Developing and maintaining relationships with key stakeholders and...

  • Customer Service

    2 weeks ago


    Sheffield, Sheffield, United Kingdom AVD Appoint Full time

    Job OverviewA Customer Service & Sales Coordinator is required to support the growth of our business in Warmsworth. This role will be pivotal in optimizing service, support, order processing, and deliveries to customers.The ideal candidate will have a minimum of 5 years' experience in a Customer Service role, with experience working for an Engineering...

  • Customer Service

    4 weeks ago


    Sheffield, Sheffield, United Kingdom AVD Appoint Ltd Full time

    Job Overview:The Customer Service & Sales Coordinator role at AVD Appoint Ltd is an exciting opportunity for a skilled professional to support the growth of our business in Warmsworth. As we continue to expand our operations, we are seeking a dedicated individual to join our team and contribute to the advancement of district heating technology.As a key...


  • Sheffield, Sheffield, United Kingdom German Doner Kebab Full time

    Customer Experience CoordinatorWe are a fast-growing restaurant brand changing the perception of the kebab world.A leader in the Casual Dining sector with industry-leading service, exceptional food, and unforgettable experiences for our guests.Your role as Customer Experience Coordinator is crucial to achieving our brand standards and ensuring every guest...


  • Sheffield, Sheffield, United Kingdom Lids Inc Full time

    Lids Inc is seeking a highly motivated Sales and Service Coordinator to join our night shift team.Estimated Salary: £22,000 - £32,000 per annum.Job Description:The Sales and Service Coordinator will be responsible for driving sales growth, providing exceptional customer service, and maintaining a high level of product knowledge.Main...


  • Sheffield, Sheffield, United Kingdom Ritz Recruitment Full time

    Join our Client's Team: Ritz Recruitment's client is seeking a Property Receptionist to join their team in Sheffield. As a Property Receptionist, you will be responsible for delivering exceptional customer service to residents.Duties and Responsibilities: You will handle daily enquiries, support viewing preparations, manage keys, and provide a welcoming...


  • Sheffield, Sheffield, United Kingdom Service Care Solutions Full time

    Job Description:We're seeking a Disability Support Coordinator to join our team in Sheffield. In this role, you will be responsible for coordinating disability support services for children and families.Your Key Responsibilities:Work closely with Social Workers to assess the needs of children and young people with disabilities, as well as their families and...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council HQ Full time

    We are seeking an experienced Electrical Services Coordinator to join our team at Sheffield City Council HQ. In this role, you will be responsible for coordinating the delivery of contract administration services for domestic electrical programmes and other electrical installation programmes.You will work closely with our multi-disciplinary team to deliver...


  • Sheffield, Sheffield, United Kingdom United Living Group Full time

    United Living GroupAbout UsWe are a leading UK infrastructure and property services company, dedicated to designing, building, maintaining, and connecting communities and critical infrastructure for a sustainable and inclusive society.Our mission is to make a positive impact on people's lives by delivering high-quality services that meet the needs of our...


  • Sheffield, Sheffield, United Kingdom Service Care Solutions Ltd Full time

    We are currently seeking a Young People Support Coordinator to join our team at Service Care Solutions Ltd in Sheffield. This is an exciting opportunity for a motivated and caring individual to make a real difference in the lives of young people with High Needs.About the RoleThe Young People Support Coordinator will be responsible for coordinating the...


  • Sheffield, Sheffield, United Kingdom Sheffield Children's Full time

    About the RoleWe are looking for a skilled Support Services Coordinator to join our team at Sheffield Children's NHS Foundation Trust.The ideal candidate will have experience working in an administrative environment, with a strong focus on delivering exceptional customer service and support to staff and patients.This is a great opportunity for someone who is...


  • Sheffield, Sheffield, United Kingdom Nobi Smart Lamps Full time

    Unlock the potential of senior care with Nobi Smart LampsWe're a socially driven scale-up dedicated to empowering senior citizens to live with peace of mind and independence. Our innovative products and services aim to enhance safety and quality of life for seniors. We're seeking a highly skilled Customer Success Coordinator UK to join our team.This role...


  • Sheffield, Sheffield, United Kingdom Cobalt Consulting (UK) Ltd Full time

    Key Responsibilities:We are looking for a skilled Customer Experience Coordinator to support our operations at Cobalt Consulting (UK) Ltd. In this role, you will work closely with our residents in a dynamic Build to Rent development in Sheffield, providing an exceptional experience from start to finish.The salary range for this position is £25,000 -...


  • Sheffield, Sheffield, United Kingdom Service Care Solutions Ltd Full time

    Competitive Hourly Rate: £13.00 (depending on experience)We are recruiting for an Adult Social Care Officer to join our team in Sheffield, working closely with a developing local authority. This is an excellent opportunity to advance your career and gain experience in the Adult Social Care industry.About the RoleAs an Adult Social Care Officer, you will be...


  • Sheffield, Sheffield, United Kingdom Service Care Solutions Full time

    Role Overview:This Youth Engagement Coordinator position involves providing comprehensive support to young people with High Needs, fostering their educational progress and overall well-being.Responsibilities:Deliver high-quality support to young people with High NeedsCollaborate with colleagues to ensure seamless service deliveryDevelop and implement...


  • Sheffield, Sheffield, United Kingdom Choices Home Care Full time

    Care Services CoordinatorWe are seeking a dedicated and motivated individual to take their career in care coordination to the next level as an Experienced Care Coordinator at our office.Impactful Role: Coordinate and deliver high-quality, user-focused domiciliary care services to vulnerable individuals.A competitive salary of $48,000 - $58,000 per annum is...


  • Sheffield, Sheffield, United Kingdom Service Care Solutions Ltd Full time

    About the RoleWe are seeking a dedicated and resilient Business Support Officer to join our safeguarding team at Service Care Solutions Ltd. As an Adult Support Coordinator, you will play a crucial role in supporting safeguarding meetings, minute-taking, and administrative functions within adult social care.The ideal candidate will have a Level 2 / 3...


  • Sheffield, Sheffield, United Kingdom Kenton Black Ltd Full time

    Job Title:">Financial Services CoordinatorAbout the Role:We are seeking a highly skilled and experienced Financial Services Coordinator to join our team at Kenton Black Ltd. The successful candidate will be responsible for both small and larger volume payrolls on a weekly/monthly basis, processing payrolls via SAGE (software training provided).Key...


  • Sheffield, Sheffield, United Kingdom Circle Health Group Limited – Monthly Full time

    Job Title: Porter Services CoordinatorThe Thornbury Hospital in Sheffield seeks a detail-oriented and organized individual to fill the role of Porter Services Coordinator.About the Position:This part-time position involves working 25 hours a week, with a flexible shift pattern. As a Porter Services Coordinator, you will be responsible for coordinating porter...

  • Customer Service Lead

    4 weeks ago


    Sheffield, Sheffield, United Kingdom Page Personnel Sales Full time

    About Our OrganisationPage Group is proud to be working in partnership with a leading global manufacturer, specialising in supply chain and product-driven operations. We are currently seeking an exceptional Customer Service Lead to join their team at their South Yorkshire offices.Job DescriptionOversee the management of Customer Service Coordinators and...