Assessment Operations Coordinator

2 weeks ago

Wimbledon, United Kingdom CIPD Full time

Advert:
**Assessment Operations Coordinator**

**Circa £30,000 + benefits**

**Up to 12 months fixed term contract (maternity cover)**

**35 hours per week (with flexible working)**

**Wimbledon (hybrid working)**

We’ve been championing better work and working lives for over 100 years. We help organisations thrive by focusing on their people, supporting our economies and societies. We’re the professional body for HR, L&D, OD and all people professionals - experts in people, work and change. With over 160,000 members globally - and a growing community using our research, insights and learning - we give trusted advice and offer independent thought leadership. And we are a leading voice in the call for good work that creates value for everyone.

There has never been a more interesting or important time to join us. We offer an inclusive and stimulating culture and a wide range of professional development opportunities, as well as excellent benefits such as 28 days’ holiday with an option to buy and sell days, £125 personal development allowance, access to an award winning pension scheme and a commitment to wellbeing including a cashback health scheme.

**The role**

As Assessment Operations Coordinator, you will be part of our qualifications team and you will contribute to the successful delivery of the assessment sessions and moderation windows across multiple CIPD qualifications, assessments and units. You will have exposure to operational support in accordance with the requirements of regulatory bodies, best practice and CIPD procedures.

**What you’ll be doing**
- Delivering assessment operation activities to ensure the on-time delivery of accurate results, whilst ensuring the confidentiality and security of assessment evidence.
- Identifying themes and areas for improvement with recommendations of actions to enhance assessment performance through statistical analysis and reporting of learner, moderator, centre, and assessment performance from internal and external data sets.
- Produce bespoke reports including operational and performance data.
- Creating and updating relevant guidance on assessment platform, systems, and processes for centres.
- Delivering on assigned assessment activities to ensure on time delivery of assessment results to centres.
- Ensuring the correct configuration of assessment platforms and data to deliver on operational, centres and regulatory requirements.
- Contributing to the continuous improvement of assessment operations processes and performance.

**What you’ll need to be successful**
- Previous experience of end-to-end assessment operations within a regulated awarding organisation.
- Previous experience of recruitment, training and monitoring of assessment markers/moderators.
- Previous experience with assessment platforms and systems, including their configuration and operation.
- Demonstrable, practical experience of project management methodologies; demonstrable ability to support project work involving a range of internal and external stakeholders and suppliers.
- Proven ability to identify opportunities and implement change, including working in smarter more focused ways.

**Please note, this advert is due to close on Monday 1 July 2024.**

**If this role describes you and your career aspirations, then click APPLY.**

**CIPD: valuing everyone as an individual **The CIPD define diversity as the differences in colour, ethnicity, abilities, age, gender, beliefs, interests, socioeconomic status(class), marital or partnership status, sexual orientation, geographic, academic/professional backgrounds, opinions, backgrounds, thinking, experiences, and many other personal characteristics. There is a growing body of research that shows that diverse workforce can be beneficial for decision making, innovation and problem solving as people bring a diverse range of skills and lived experiences with them. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met.

We are committed to employment practices that promote diversity and inclusion and equality of outcomes in employment through recognising of how differences of age, disability, gender, sex, marriage and civil partnership status, pregnancy and maternity status, ethnicity, colour, religion, or belief and other protected (by equalities law) and personal characteristics can advantage or disadvantage a person.

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