Training Coordinator

5 days ago

Wimbledon, United Kingdom Carebase Central Office Full time

About the role
Responsible for coordination and management of training identifying training needs, preparing training materials, and conducting training programs.
- Working with the Head of HR in Selecting the most appropriate training methods and activities
- Identify training needs and mapping out development plans for the group, teams and individuals, Managing, developing and coordinating all training programs.
- Booking training with external companies
- Coordinate invitations to attendees and follow up with home managers to confirm who did or did not attend
- Produce, and send out certificates after every training session
- Updating CareShield and/or senior management training matrix for all training attendance
- Source new training providers (as directed)
- Researching and recommending new training techniques to HR, creating the curriculum, and updating it to reflect developments within the industry
- Preparing all supporting materials such as workbooks, reading guides, and follow-up materials
- Liaising with management and homes to create an annual training planner
- Maintain and circulate monthly Training Calendar
- First point of contact for CareShield, resolving any issues which may arise
- Maintain a diary of key training that requires regular updates e.g. Train the trainer Moving & Handling, Train the trainer Fire Marshall, MIDAS
- Support with Coordination of Management Academy (workbooks, certificates, thank you cards, photos, etc)
- Assist the Head of Marketing with coordinating Enquiry Management Training
- Assist Business Managers with coordinating Complaints training and Mental Health training
- Assist the Group Chef Manager with coordinating the Chefs’ forum
- Assist Lifestyles with Every Connection Counts or Step Inside training
- Reliable and punctual
- Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
- To be able to work on own initiative
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
- Familiarity with traditional and modern job training methods and techniques
- Experience with e-learning platforms
- Excellent excel and word skills
- Advanced organisational skills with the ability to handle multiple assignments
- Excellent communication and interpersonal skills
- Good numeracy and literacy skills
- Professional, understanding, and patient with a warm personality
- Demonstrates a caring disposition towards others
- Team player, willing to train and develop colleagues

About us and our home
At Carebase, our mission is to provide exceptional care with love and kindness to our treasured residents who live in our 14 care homes. Our dedicated team members are at the very heart of this mission and in the marketing and communications team we are passionate about supporting them to be the very best they can be by sharing ideas, information, best practise and celebrating successes

Benefits of joining our team
In return, to compliment your salary you’ll get a whole range of benefits and services which will support your ongoing wellbeing and happiness. This includes 20 days annual leave plus bank holidays, a contributory pension scheme, professional training, free independent and confidential information and advice for you and your family through an Employee Assistant Programme, cycle to work scheme, office perks such as free treats, snacks and soft drinks and various team celebration events throughout the year and access to hundreds of high street discounts.

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