Customer Service Administrator

2 weeks ago


Walsall, United Kingdom Lloyd Recruitment Services Ltd Full time

**Customer Service Administrator**
**£10.55 - £11.00 per hour ** Temp to Perm Opportunity ** 20-25 hours per week**

Our client is looking for an experienced Customer Service Administrator to join an established team, where you will be the first line of support for all client queries, assisting with and coordinating delivery requests and onboarding new clients.

The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical enabling them to deal with all associated administrative tasks.
- This role is to start a.s.a.p.
- The working hours are flexible, but must be over five days.
- This role is also based in the office five days a week

**Duties**:

- Onboarding new clients ensuring all required contracts, documentation and Health & Safety procedures and obtained
- Uploading and inputting documents onto inhouse portal
- Updating deliveries and collections, ensuring all contractual obligations are loaded
- Assisting clients with queries relating to missed / additional services
- Assisting with escalated queries

**The Individual**:

- Previous administration and customer service experience
- IT proficient - confident to use Excel and learn in-house systems
- Enjoy following company processes
- Methodical with excellent attention to detail
- Positive and friendly personality



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