Administrator

1 month ago


Walsall, United Kingdom Starting Point Recruitment Full time

Starting Point Recruitment are looking for an experienced Administrator with excellent customer service to join our client in Walsall.

**Job Titie: Administrator**
**Location: Walsall**
**Job Type: Temp Ongoing**
**Salary: £10ph**
- To assist in the management of prescription production and changes to prescriptions in line with new starts, restarts, and medical reviews and supporting monthly batch prescription generation.
- Reception cover when required front of house dealing with service users and visitors face to face.
- Receiving and managing deliveries, post and parcels
- As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
- To ensure effective processing of correspondence/data entry as required.
- To minute take at team and other meetings.
- To collate, monitor and report data/information & statistics as required.
- To maintain and assist with the setting up of a general filing system within the project.

**Essential criteria**:

- Knowledge of general office procedures.
- Excellent Customer service skills
- Experience of working in busy office and / or reception environment
- IT literacy including proficiency in word processing, excel spreadsheets and data entry.
- Good interpersonal skills and a willingness to work flexibly as part of a team.
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
- Solid numeric skills.
- Good organisational skills and efficiency skills
- Good use of initiative and time management skills
- Confident and effective communication skills, both verbally and in writing.
- The ability to respond flexibly to the demands of the post.
- The ability to work as a member of a team.
- The ability to work independently with mínimal guidance

**And the ability to**:

- Show a capacity to work alone and the ability to keep calm under pressure.
- Understand and have a commitment to the principles of equal opportunity and diversity.
- Show commitment to facilitating positive outcomes for service users

***
**Desirable criteria**:

- Qualification in IT/office administration/ customer service
- Prescription Generation Knowledge
- Full driving licence and access to own transport


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