Customer Service Advisor/sales

2 weeks ago

Walsall, United Kingdom Jewsons Full time

**Customer Service and Sales Advisor** - **Jewson Builders Merchants - Bloxwich**

This role is working with Jewson part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

Our ambitious **Jewson** team in **Bloxwich** are looking for an enthusiastic and dedicated **Customer Service Advisor **who prides themselves on delivering first class service and who aspires to really make a difference.

In this exciting role, you will be responsible for contributing and exceeding customer expectations whilst supporting achievement of sales and profit targets through upselling and cross-selling products.

A **Customer Service Advisor** is an essential role within the branch network, you will have the opportunity to experience a bit of everything from working in the branch. This role has a strong focus on customer service, so it is great for someone who loves to build relationships with customers both face to face and over the phone.

**Hours of work**:Monday to Friday 7.00am-4.30pm | Alternate Saturdays 8am-12pm (44.5 hours/week)

**What will I be doing?**
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Dealing with lapsed accounts
- Generating sales with new and existing customers
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch and yard looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement

**Is this role right for me?**

First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson. So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit

**About Us**

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We'd love to hear from you, hit apply And a member of our Internal Recruitment team will be in contact with you.

**Requirements**:
N/A

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: STK00527

  • Customer Service Advisor

    4 days ago

    Walsall, United Kingdom Jewson Builders Merchant Full time

    **Customer Service Advisor - Jewson, Walsall** This is an essential role within the branch network, you will build relationships with customers and understand their wider requirements in order to maximise sales growth. You will be in regular contact with our customers and therefore you play a huge part in delivering a fantastic customer experience. We're a...

  • Customer Service Advisor

    1 week ago

    Walsall, United Kingdom Jewson Full time

    **The Role** **Customer Service Advisor - Jewson, Walsall** This is an essential role within the branch network, you will build relationships with customers and understand their wider requirements in order to maximise sales growth. You will be in regular contact with our customers and therefore you play a huge partin delivering a fantastic customer...

  • Customer Service Advisor

    2 days ago

    Walsall, United Kingdom Saint-Gobain Full time

    **Customer Service Advisor - Jewson, Walsall** This is an essential role within the branch network, you will build relationships with customers and understand their wider requirements in order to maximise sales growth. You will be in regular contact with our customers and therefore you play a huge part in delivering a fantastic customer experience. We’re...

  • Hyundai Customer Service Advisor

    7 days ago

    Walsall, United Kingdom RAC Full time

    **About The Role**: We have an exciting opportunity for a **Customer** **Service Advisor** to join the Hyundai Customer Contact Centre Team, as Case Manager on a Full Time, Permanent Basis. If successful, you will manage all contact from Hyundai customers and dealerships ensuring requests, concerns or issues are dealt with whilst providing outstanding...

  • Customer Service Advisor

    Found in: beBee S GB - 2 weeks ago

    Walsall, United Kingdom Onecall Consultants Full time

    One Call Consultants are looking for a customer service advisor to join our client based in Walsall Wood, Walsall We are looking for someone who has customer service and office experience and ideally be able to pick things up straight away so a quick learner Duties to include: Data Entry Answering Phone And Email Queries Placing Orders Quoting Admin Duties...

  • Customer Service Advisor

    4 days ago

    Walsall, United Kingdom Brook Street Full time

    **Salary: £24,000** **Location: Walsall** **Mon - Fri (No Weekends)** **About the Company** We believe that yesterday's cooking oils should become tomorrow's energy and that your business waste can be recycled into green energy to power festivals or simply help to support our National Grid. Through our pioneering technology we are able to recover a...

  • Customer Service

    4 days ago

    Walsall, United Kingdom Pertemps Network Group Full time

    **Job Description**: Role Customer Service Advisor Type Temporary ongoing Hours Full Time Monday-Friday Based in Aldridge Hourly Rate £11.00 per hour plus secure parking Customer Services My client is looking to recruit an experienced customer service advisor to join the existing team in their Aldridge office to provide customer service and admin...

  • Customer Service Advisor

    2 days ago

    Walsall, United Kingdom Signode Full time

    **_Signode UK Ltd belongs to the Signode Industrial Group, a large international company involved in the manufacture and sale of packaging systems. The unit serves customers in the UK & Ireland._** **_ Purpose of the Position_** You are the first point of Customer Services contact. The role will be primarily focused on providing customer service...

  • Service Advisor

    2 weeks ago

    Walsall, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £24,000 to £26,000 OTE - £32,000 Location - Walsall   Benefits - On Site Parking Performance Bonuses Cycle to Work Scheme Life Assurance Eye Care Vouchers   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service...

  • Service Advisor

    Found in: Talent UK 2A C2 - 4 days ago

    Walsall, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £24,000 to £26,000 OTE - £32,000 Location - Walsall   Benefits - On Site Parking Performance Bonuses Cycle to Work Scheme Life Assurance Eye Care Vouchers   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor...

  • Service Advisor

    Found in: Whatjobs ES C2 - 4 days ago

    Walsall, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £24,000 to £26,000 OTE - £32,000 Location - Walsall   Benefits - On Site Parking Performance Bonuses Cycle to Work Scheme Life Assurance Eye Care Vouchers   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor...

  • Customer Service Advisor

    Found in: Talent UK 2A C2 - 4 days ago

    Walsall Wood, United Kingdom Onecall Consultants Full time

    One Call Consultants are looking for a customer service advisor to join our client based in Walsall Wood, WalsallWe are looking for someone who has customer service and office experience and ideally be able to pick things up straight away so a quick learnerDuties to include:Data EntryAnswering Phone And Email QueriesPlacing OrdersQuotingAdmin DutiesGeneral...

  • Customer Service Advisor

    Found in: Whatjobs ES C2 - 4 days ago

    Walsall Wood, United Kingdom Onecall Consultants Full time

    One Call Consultants are looking for a customer service advisor to join our client based in Walsall Wood, WalsallWe are looking for someone who has customer service and office experience and ideally be able to pick things up straight away so a quick learnerDuties to include:Data EntryAnswering Phone And Email QueriesPlacing OrdersQuotingAdmin DutiesGeneral...

  • Customer Service Supervisor

    6 days ago

    Walsall, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Supervisor you will be responsible for supporting a team with administration of complaints, recording, updating and monitoring of completion. **Client Details** Based in the Midlands, my client provide affordable homes for rent, shared ownership and sale. They work closely with customers to keep their homes safe and...

  • Senior Mortgage Advisor

    4 days ago

    Walsall, United Kingdom Connells Full time

    We’re looking for highly motivated **Mortgage Advisor** to join our fantastic team in Walsall. The **Mortgage Advisor**will work closely with an established Estate Agency team to help customers purchase their dream home whilst taking care of all their mortgage and protection needs. **What’s in it for you?** - Excellent internal progression to support...

  • Technical Advisor

    7 days ago

    Walsall, United Kingdom Hunter Selection Limited Full time

    TECHNICAL ADVISOR BROWNHILLS £25000 - £28,000 (Mon - Thurs 8.45am to 5.00pm Friday 8.30am to 4.30pm) 37 hours a week A leading Manufacturer of products for the construction and manufacturing industry are currently looking for a Technical Advisor. This is a newly created role within the business, due to recent expansion and an increase in...

  • Mortgage Advisor

    2 weeks ago

    Walsall, United Kingdom Countrywide HQ Full time

    **We are looking for an Experienced Mortgage Advisor to join us in Walsall, working in our well known Bairstow Eves Estate Agents. OTE £60K** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable...

  • Service Advisor

    3 days ago

    Walsall, West Midlands, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £24,000 to £26,000 OTE - £32,000 Location - Walsall   Benefits - On Site Parking Performance Bonuses Cycle to Work Scheme Life Assurance Eye Care Vouchers   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor...

  • Customer Service Advisor- Fixed Term Contract

    7 days ago

    Walsall, United Kingdom whg Full time

    **Contract: Full Time, Fixed Term Contract, 37 hours per week** **Closing Date: 3 January 2023** **Interview Date: Week Commencing 16 January 2023** We have an exciting opportunity for a Customer Service Advisor to join our Customer Services team. In this role, you will handle a range of customer enquiries across a variety of channels and provide a...

  • Customer Sales Representative

    7 days ago

    Walsall, United Kingdom Channel Partners Group Full time

    To excel in this role, you will have excellent communication and networking skills, and a strong presence on social media. Previous experience as a brand ambassador or similar role is strongly desired, as well as knowledge of sales and marketing principles. **Responsibilities**: - Familiarizing yourself with the company’s mission, vision, and goals. -...