Sales Administrator

1 month ago


Walsall, United Kingdom Workstreet Full time

**Sales Administrator - Walsall**
**Immediate start**

**Monday to Friday 8.00am to 5.00pm**:

- **£25,000 Basic Salary**:

- **Excellent company benefits
**Based in walsall location as a sales administrator you will be a key member of a small but busy Office, acting as first point of contact for telephone enquiries and a key contributor in the preparation of quotes and entering sales orders. The position reportsto the Sales Office Manager.

**Key skills required**
- Previous Office Admin, Sales Administrator, customer service experience required.
- Good Microsoft Package ability
- Clear telephone voice
- Focus on providing excellent customer service
- Good communication skills
- Work with sales team to achieve on time deliveries to our customers
- Excellent time-keeping and attendance track record

**Key Roles**
- Check data accuracy in orders and invoices and confirm back to customer or supplier
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics/Warehouse department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop daily sales reports
- Assist account managers in analysing data to improve customer experience
- Assist account managers in chasing suppliers for outstanding orders and updating system accordingly
- Communicate important feedback from customers internally
- Stay up-to-date with new products and features
- Quote and process single customer enquiries (typically Proforma) Assist account managers with Key Accounts to produce ad-hoc customer reports and review/track closed order report Raise credit notes/return parts as necessary
- Cover for colleagues as and when necessary


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