Administration Officer

3 weeks ago


Edinburgh, United Kingdom Self Directed Support Scotland Full time

**About us**

Our goal is to ensure that people who use social care support have full choice and control over their lives.

We do this by:

- Supporting our members to provide local independent information, advice and support to people at each stage of their social care journey
- Signposting people to sources of support
- Influencing national implementation and improvement in Self-directed Support
- Promoting the values and principles of Self-directed Support to enable people to have choice and control over their lives.

**Administration Officer**

We’re looking for a skilled administrator to join our team and play a key role in the work we do.

We’re looking for someone with a combination of communication skills and capacity for understanding the issues and difficulties faced by people accessing social care. This could come from lived experience of using social care, being an unpaid carer, or a good understanding of disability, for example.

Essential to the role are initiative and organisation skills, a desire to help, excellent IT skills and an excellent phone manner. Confidence to use financial, communications and database software along with Office 365 is a requirement.

The role is expected to be based in our office in Norton Park, Edinburgh, with occasional national travel for events.

**Job purpose**
- To effectively administer communications, finances, meetings, and tasks in support of the delivery of the SDSS workplan and strategy.
- To support the team in keeping files and data secure, up-to-date and accessible.
- To work to the values of SDSS in support of our membership, stakeholders and staff.
- To undertake any duties or responsibilities deemed appropriate to the post.

**Key responsibilities**
- Maintaining responsive and effective communication with stakeholders by directing and following up on enquiries appropriately
- Logging and reporting on enquiries
- Managing electronic and paper mail, including bulk mail outs
- Booking meeting, event rooms and accommodation as required
- Booking access support such as BSL, transport and Personal Assistants
- Record keeping and minute taking as directed
- Coordinating membership renewal processes and maintaining stakeholder information in the SDSS database (Salesforce)
- Finance book-keeping: processing invoices and bills (Xero)
- Office equipment and consumable purchases as required

**Job Type**: Part-time
Part-time hours: 21 per week

**Salary**: £28,500.00 per year

**Benefits**:

- Casual dress
- Company pension
- Flexitime
- Free parking
- On-site parking
- Sick pay

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Edinburgh, EH7 5QY: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Edinburgh, EH7 5QY

Application deadline: 21/08/2023
Reference ID: AO26



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