Discharge Co-ordinator

2 weeks ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

Fixed Term Contract until 29th February 2024

This is an exciting opportunity to join the Frailty/Same Day Emergency Care Unit as a Discharge Coordinator.

The postholder will be busy with discharging administrative duties supporting the Ward Leader and wider clinical team associated with being an inpatient discharge hub for hospital.

This is a full-time position.

Co-ordinate all stages of the patient journey, from admission to discharge.

Proactively support and facilitate the work of the multi-disciplinary team in delivering the best outcome for the patient; informing and communicating full outcomes of assessments and discharge plans within the clinical area relating to patient discharge/ flow.

Support the Service Manager/Clinical matron with implementing changes to improve patient experience and discharge experience.

The role is an advocate for planning elective admissions and on the day actions to avoid cancellations or lists starting late

Ensure electronic systems are updated in real time supporting the overall move away from paper records.

Occasionally may need to work in alternative areas and travel between sites to provide cross cover

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England
- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

To liaise with the patient on admission to begin the discharge planning, identify support for the patient such as voluntary sector and discharge grants as well as working with the patient and their family for discharge to be achieved in the morning. Supporting our “home for lunch” approach.

To support the holistic assessment of patient social needs as a key link for initiatives such as warmer homes

Use this information to make sure all actions are completed without delay so that the discharge is achieved and on the day before discharge make sure TTOs and Discharge summaries are completed, relatives booked to collect the patient in the morning or where appropriate book transport.

To participate in managing complex discharges and co-ordinate all relevant services to ensure timely, appropriate, and safe discharges.

Coordinate the holistic assessment of a patient’s health and social care needs, both on an individual basis and support members of the team.

Work with multi-disciplinary teams to promote criteria led discharge including the use of all paperwork to support the process.

To actively monitor care pathway and lead discharge arrangements for all patients on designated wards.

Provide the trust with plans of the following day’s discharges and any complications

For full details, please see attached job description and person specification.



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