Band 3- Contact Centre Agent, Outpatients

**The main duties include but are not limited to**: Registering patient details on the patient administration system, ensuring a high level of data accuracy in patient demographic information. Actively meeting any KPIs and targets set by the Contact Centre management team. Ensuring correct use of Cerner Request lists to help monitor and manage unbooked...

Interview date 8th August, please note previous applicants need not apply. To support the Outpatient Booking and Request list team in the monitoring of waiting list backlogs for ERS bookings and Request list bookings. To support the team in providing a high level of administrative support, whilst projecting a professional, helpful manner always ensuring...

To support the Outpatient Booking and Request list team in the monitoring of waiting list backlogs for ERS bookings and Request list bookings. To support the team in providing a high level of administrative support, whilst projecting a professional, helpful manner always ensuring complete confidentiality. This post will be responsible for ensuring that all...

Band 3- Receptionist, Outpatients at St Alban's Hospital Full Time - 37.5 hours per week We are looking for an outstanding individual who will become a key part of, and make really positive contributions to, our high performing team. You must have a high standard of literacy and numeracy and excellent keyboard skills. High level understanding and working...

To provide a first-class reception service to patients attending Outpatient services at the Trust, contributing to the overall efficient and effective running of all designated clinics. To work closely with nursing and medical staff to ensure that any issues in clinic are raised immediately to maintain the level of service to patients. Manage the booking of...

**Customer Service & Operations**, **Customer**: **Customer Contact Agent**: St Helier-Jersey, Jersey Permanent Full Time R-00229481 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in Jersey and as such all normal working...

Join Our Dynamic Team as a Contact Centre Team Leader! Are you a skilled leader with a passion for driving success in a fast-paced environment? We are seeking a talented Contact Centre Team Leader to lead our team to new heights! If you thrive on challenges, excel in team management, and are ready to make a significant impact, we want to hear from...

About the RoleWe are seeking a highly skilled Contact Centre Team Leader to join our dedicated team at Anglian Home Improvements. As a key player in our organization, you will be responsible for leading a team of skilled customer service representatives, ensuring exceptional service delivery and customer satisfaction.Key Responsibilities:Leading and...

Job summary This job is based in St Albans Sponsorship provided for suitable candidate UK MSK experience Essential- 3 Years Nexus Health Limited is working in partnership with West Hertfordshire PCNs providing First Contact Physiotherapy service to over 20 GP surgeries across West Hertfordshire. An exciting opportunity has arisen for an...

To promote and support the clinicians in using the ERS Directory of Service. To work closely with the Divisions to support the effective management of clinics slot capacity. To support the ERS Manager with an effective and sustainable Directory of Services to aid the process for electronic booking of patients appointments. To persuade and encourage all...

Please see the full job description for more detail in supporting information Job summary: The post holder will have frequent contact with patients, carers, relatives, and members of the MDT. To ensure new patient encounters are available on E-Care, booking new and follow-up appointments. The administrator will complete the check-out process with expert...

Join us as a Contact Centre Adviser - This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes at first point of contact - You’ll be actively participating in initiatives to improve customer service, processes and procedures What you'll do In this key role, you’ll be...

Customer Service & Operations, Customer Contact Centre Adviser - St Helier-Jersey, Jersey- Permanent- Full Time#R-00235289 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. - This role is based in Jersey and as such all normal working days must be...

We have opportunities for Band 3 Phlebotomists - we are looking for enthusiastic, proactive, self-motivated hard working team players with a keen attention to detail to join our very busy, friendly phlebotomy teams at West Herts Training Hospital. There are part time post available across Hemel Hempstead and St Albans Hospitals. You will need to be flexible...

Join us as a Contact Centre Adviser - This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes at first point of contact - You’ll be actively participating in initiatives to improve customer service, processes and procedures - Thrive in a role that'll equip you with the...

Job Title: Artist Manager | Booking Agent Job Overview: We are seeking a dynamic and highly motivated Booking Agent to join our team, representing our prestigious Luxury Showband. The Booking Agent will play a crucial role in securing and managing bookings for a 7-20 piece party anthem supergroup, as well as some unique live DJ groups. This position...

Join us as our Contact Centre Manager as part of our Senior Management Team, overseeing the daily operations of the National Contact Centre and ensuring smooth performance. You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals. In this role, you’ll drive team performance, implement...

Customer Service & Operations, Customer Contact Centre Adviser - St Helier-Jersey, Jersey- Permanent- Full Time#R-00232189

Book patient appointments within the 6 week wait tim Liaise with relevant organisations if scans need to be outsourced to meet deadline To discuss any potential breaches with the head of department To print out scan reports, obtain sign off from clinician and distribute in a timely manne Produce weekly report of number of outsourced scan To deal...

Position: Band 5 Pharmacy Technician Location: Sutton Rate of pay: £22-£24 Day Webster are currently recruiting a band 5 Pharmacy Technician with hospital experience and clinical experience for a hospital based in Sutton. Our client is looking for the ideal candidate to start as soon as possible for an ongoing duration. The shift pattern...