HR Assistant

5 months ago

WestcliffonSea, United Kingdom Hood Group Full time

We are a fast growing, reputable and innovative company with a successful hybrid working style in this digital age. Hood Group is a dynamic, forward thinking customer management business that provides outsourced customer services for well-known UK trusted brands; such as John Lewis & Partners, Virgin Money and Ticker Insurance to name a few.

Are you enthusiastic about delivering excellent administrative support in a HR setting?

If yes, we've got an ideal role for you

Join our HR Team and take on a key role in providing outstanding service to both our internal and external stakeholders.

In this role as an HR Assistant, you'll collaborate closely with our Junior HRA and HR Lead to maintain seamless operations within the department. Your core duties will involve managing employee inquiries, fulfilling HR checklists, upkeeping HR portals, and ensuring GDPR compliance. Additionally, you'll handle payroll tasks, administer benefits, and assist in recruitment initiatives.

**What will I do in the role?**
- Work closely with the Junior HRA and HR Lead to provide support as needed
- Completion of various HR & Recruitment checklists
- Maintaining starters and leavers information on various portals
- Responding to reference requests for ex employee’s
- Maintaining GDPR work
- Running monthly audits and monthly reports
- Payroll actions such as send out monthly P45’s, collating information
- Assisting with employee lifecycle administration as required
- Updating and maintaining HR system as required for both HR and Recruitment purposes to ensure accuracy of information
- Revising HR Company policies
- Participate in HR Project work
- Benefits administration
- Suggest ideas and solutions to improve and enhance processes to ensure maximum efficiency and effectiveness
- Support Recruitment Team with administration such as drafting offer letters
- Any other ad-hoc duties as required

**What do I need?**
- Proven administration skills and experience
- MS Office experience such as Word, Excel and Outlook
- Ability to understand the importance of confidentiality in handling customer personal data
- Ability to work accurately and with excellent attention to detail
- Ability to communicate effectively both verbally and non-verbally
- Good organisational skills to manage workload and changing priorities
- Experience of working in an HR Team
- Experience of using HR software

**Why work for us?**

To be part of a fantastic, supportive team with great progression opportunities, with access to the following benefits;
- **“The best job ever“** feeling
- Various high street discounts - including discounted local theatres tickets, Merlin attractions
- Christmas Savings Club
- Social company events, we want you to be part of the Hood Group family
- Employee Recognition Scheme - Hood Heroes, we celebrate and recognise your contribution to Hood Group
- We are offering 31 days annual leave (including bank holidays)
- Employee Assistance Program
- Health & Wellbeing Program
- Incentive of £250 on Refer a friend scheme
- Learning & Development assistance Program
- Private Medical Health Care
- Private Health Insurance
- Eye Care Vouchers including discount on glasses
- Pension Scheme

**And there’s more benefits.**

We have a new, modern, airy office based right in the heart of Southend-on-Sea, just off the high street.

We will provide your laptop and any other professional equipment required and you will also receive a working from home allowance.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Work Location: Hybrid remote in SS1 2

Reference ID: HRA

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