Customer Service Administrator
6 months ago
This is a fantastic opportunity to join Cathedral Hygiene. We are a family run washroom services provider who has customers based across the UK and we are looking for a Customer Service Administrator to join our established team at our Head Office in Tamworth.
**What the role involves**:
- Handling calls from customers and colleagues.
- Liaising with and updating customers, suppliers and other departments in the company.
- Responding to enquiries from customers and colleagues.
- Progress chasing installations, deliveries and removals.
- Updating relevant systems and spreadsheets.
- Inputting contract information.
- Administration relating to the company’s vehicle fleet.
- Ensuring remote workers submit paperwork on time.
- Other general administrative duties including scanning and filing.
**The skills we are looking for**:
- Customer focused.
- Excellent phone manner.
- Strong microsoft office skills (including Outlook, Word and Excel).
- Excellent organisational skills.
- Thorough attention to detail.
- Able to work as part of a team.
**The benefits we offer**:
- Modern open plan offices with a great team atmosphere.
- Annual bonus.
- Company pension.
- Free on-site parking.
- Full training will be provided.
- The hours are Monday to Friday 9am-5pm, with 30 minutes for lunch.
**What to do next**:
No agencies please.
**Job Types**: Full-time, Permanent
Pay: £19,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Work Location: In person
Reference ID: Customer Service Admin
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