Customer Service Administrator
5 months ago
**Customer Service Administrator**
**Salary**: £10.64 per hour (£20,750 per annum)
- After working a 3-month period, you will be eligible for a monthly company bonus scheme of £200 - £300 per month._
**Job Type**: Permanent, Full Time
Location: Tamworth - Office Based
Hours: Monday to Friday, 9.00am - 5.30pm (1 hour lunch) with an early finish on a Friday (5pm)
Our client who is a market leader in their industry, is looking to recruit a Customer Service Administrator to join their team.
**What our client has to offer**:
- Free parking
- Dress Down Days
- Employee of the Month’ awards
- A choice of time off or gift vouchers awarded to employees after every 5 years of service
- Social events throughout the year
- Day off for your birthday
- Buy up to 5 days annual leave
- Office closed between Christmas and New Year so need to use annual leave
- A comprehensive suite of online training courses available to all employees
- Online GP appointments
- Free flu jabs and discounted eye tests and dental treatments
- Discounted gym access and bus travel
- Death in service & discounted Will Writing services
- Employee cashback and discounts
- Free counselling, mental health support and wellbeing workshops
**Duties & Responsibilities**:
- Accurately creating and sending documentation to customers and suppliers
- Assisting and supporting the team with various duties related to portfolio management
- Utilising different portals for documentation processing
- Conducting internal checks and searches using various search engines
- Thoroughly checking documents and paperwork requirements for deal processing
- Demonstrating expertise in all relevant products offered
- Effectively resolving queries
**Skills and Experience**:
- Previous Administration / Customer Service experience is desirable
- GCSE or above qualifications
- Strong teamwork and problem-solving abilities
- Excellent communication skills and a professional telephone manner for internal and external interactions
REF: EN302
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