Service Support Administrator
7 months ago
**Service Desk Administrator**
An exciting and varied role where you will support and contribute in the day to day activities within a busy Service Department. You will be responsible for completing admin duties in an efficient and timely manner.
The Role:
- Logging maintenance & reactive calls with the helpdesk system.
- Maintaining high levels of customer service.
- Liaising with clients, suppliers, project engineers and service engineers on a daily basis.
- Processing service & maintenance quotations accurately and timely.
- Processing sales orders and raising purchase orders.
- Scheduling planned, reactive service & maintenance works.
- Stock ordering.
- Invoicing.
Key Skills:
Excellent customer service skills
- Excellent communication skills
- Strong Administration experience
- Ability to organise workload.
- Excellent telephone manner.
- Experience with planning and scheduling.
- Experience with the use of Microsoft Word, Excel.
**Salary**: Meets Living/Minimum Wage
**Hours**:(Mon to Fri) to be worked between 08:00 - 17:00
Schedule:
- 8 hour shift
Work Location: In person
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