Administration Assistant
3 months ago
The Administration Assistant acts as the face of the Service Centre, responsible for providing excellent customer service both internally and externally. You are responsible for ensuring that the day-to-day Customer Facing activities and to ensure that all internal and external visitors to the Service Centre are handled appropriately.
This is also a hands-on role, working within the warehouse section with secure, customs-cleared shipments, you will be responsible for ensuring that all legislative health, safety, and security standards are met, highlighting any concerns to supervisors for further investigation/clearance.
**Challenges**
- remain calm and professional and ensure you provide the best possible customer service
- work under time pressures to ensure that your workload is completed on time f
- Improving and maintaining your goals
- **Activities & Responsibilities**
- Provide administrative and operational tasks, necessary to ensure the correct functioning of the Service Centre
- Respond to all queries in accordance with company standards. (GSOP)
- Process all incoming and outgoing shipments in line with compliance procedures
- Scan/process shipments
- Deal with all internal and external customers visiting the Service Centre in a professional manner.
- Ensure warehouse is left in a clean and tidy condition after end of shift
- Adhere to customs / import / export procedures
- Provide administrative and operational tasks, necessary to ensure the correct functioning of the Service Centre.
**Skills/Capabilities**
- Excellent written and verbal communication
- Knowledge and understanding of manual handling techniques
- Good teamwork
- Able to perform physical requirements of the role
- A precise and time measured approach to tasks and activities
- Good analytical and commercial awareness
- Self-motivated with good judgment and decision making qualities
**Job Types**: Full-time, Temp to perm
Contract length: 6 months
**Salary**: £14 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
Ability to commute/relocate:
- eh21: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
**Job Types**: Full-time, Temp to perm
Contract length: 6 months
**Salary**: £14.00 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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