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Medical Receptionist/administrator
2 weeks ago
Medical Receptionist/Administrator - 2 positions
Budshead Medical Practice are looking for a highly motivated, hard-working and friendly Medical Receptionist/Administrators to join our team
**We are looking for two receptionists/administrators with the following qualities to assist our practice in providing excellent patient care and support the practice to achieve outstanding service.**
- Caring and compassionate
- Excellent verbal and written communication skills and welcoming telephone manner
- Able to build strong relationships with the Practice team
- Willingness to learn about all products and services offered
- Ability to work under pressure and multi task
- Opening and locking up the practice
- Must be available for holiday and sickness cover
- Ability to use IT and operate computer-based systems, experience of using SystmOne preferred
- Previous NHS/Primary Care experience is preferred
- Previous admin experience is essential
Main Duties:
- Care navigation (navigating patient to most appropriate provider)
- Booking medical appointments
- Dealing with patients face to face on reception desk
- Assisting with general enquires over the telephone
- Dealing with repeat prescriptions and informing patients of test results
- Liaising with other health care professionals
- Assisting with other general administration support tasks such as scanning documents, photocopying of notes/records, filing patient notes and general accurate record keeping tasks
- Assisting with the recall process to enable the practice to meet its targets
- Inputting data on patient records and accurate read-coding
- Registration of new patients
- Processing referrals via NHSmail and NHS e-Referral
- Other work as required to meet the needs of the administration team
We have 2 posts available:
1 x post - 15.5 hours per week:
Thursday 8am-2pm, Friday 8.30am-630pm
1 x post - 15 hours per week:
Wednesday 12.30pm-6pm, Friday 8am-6pm
There may in the future be a need to work at Oakside Surgery although these roles will be primarily based at Budshead Medical Practice.
**Job Types**: Part-time, Permanent
Pay: £11.44 per hour
Expected hours: 15.5 per week
**Benefits**:
- Company pension
- Cycle to work scheme
- Free flu jabs
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 20/06/2024
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