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Medical Receptionist/administrator

4 months ago

Plymouth, United Kingdom Budshead Medical Practice Full time

Medical Receptionist/Administrator - 30 hours per week

Budshead Medical Practice are looking for a highly motivated, hard-working and friendly Medical Receptionist/Administrator to join our team

**We are looking for a receptionist/administrator with the following qualities to assist our practice in providing excellent patient care and support the practice to achieve outstanding service.**
- Caring and compassionate
- Excellent verbal and written communication skills and welcoming telephone manner
- Able to build strong relationships with the Practice team
- Willingness to learn about all products and services offered
- Ability to work under pressure and multi task
- Opening and locking up the practice
- Must be available for holiday and sickness cover
- Ability to use IT and operate computer-based systems, experience of using SystmOne preferred
- Previous NHS/Primary Care experience is preferred
- Previous admin experience is essential

Main Duties:

- Care navigation (navigating patient to most appropriate provider)
- Booking medical appointments
- Dealing with patients face to face on reception desk
- Assisting with general enquires over the telephone
- Dealing with repeat prescriptions and informing patients of test results
- Liaising with other health care professionals
- Assisting with other general administration support tasks such as scanning documents, photocopying of notes/records, filing patient notes and general accurate record keeping tasks
- Assisting with the recall process to enable the practice to meet its targets
- Inputting data on patient records and accurate read-coding
- Registration of new patients
- Processing referrals via NHSmail and NHS e-Referral
- Other work as required to meet the needs of the administration team

The post is for 30 hours per week, hours between 8am-6.30pm, must expect to work at any Sound PCN site although will be primarily based at Budshead Medical Practice.

12 month contract with potential extension.

**Job Types**: Part-time, Temporary contract
Contract length: 12 months

Pay: £11.44 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 24/05/2024