Service Lead
5 months ago
Salary £27k FTE (37.5 hours per week) Tenure Permanent = 22.5 hours per week Hours Week 1 & 3 Wednesday 18:00 23:00 Saturday & Sunday 15:00 -23:00 Week 2 & 4 Monday & Wednesday 18:00 23:00 Saturday & Sunday 08:00 16:00 Location: Acomb Garth Community Care Centre, 2 Oak Rise, Acomb, York, YO24 4LJ Job Summary: This is an exciting opportunity to join the Nimbuscare team in the role of Service Lead to support the Nimbuscare team in the delivery of our new Urgent Care / Out of Hours contract. The post holder will be responsible for the management of service delivery during the out of hours period and will act as a point of escalation. You will be responsible for the day-to-day line management of the Out of Hours Operational Team which comprises Senior Care Navigators, Care Navigators and Receptionist / Administrative Assistants with oversight from the Operational Services - Senior Service Lead. The post holder will contribute to and will support the improvement of processes and procedures to ensure effective service delivery.
The post holder will need to demonstrate the ability to work collaboratively with administrative staff as well as clinical colleagues to facilitate effective and integrated clinical care. The post holder will need to respond to and resolve challenging operational issues decisively and effectively whilst managing a complex and changing workload. An eye for detail whilst working under pressure is essential, as is having a good grasp of data and information whilst simultaneously providing proactive, confident, and visible leadership to the Operational Team. This role contributes to the effective running of the GP Out of Hours service across multiple locations (York, Scarborough, Malton, Whitby and Selby).
**Main Duties and Responsibilities**: Duties may be varied from time to time under the direction of the Senior Operational Manager and / or Operational Services Senior Service Lead. To have direct line management responsibility for the Out of Hours operational team which includes 121s, annual appraisal reviews, absence, annual leave and performance related issues Ensure effective processes and procedures are in place to support the monitoring and tracking of performance and recording of activity To be responsible for the effective operation of all administrative functions, managing issues efficiently and escalating concerns appropriately To ensure the shift is managed appropriately and duties are allocated effectively and safely To provide support, guidance, and advice to operational and clinical (where appropriate) colleagues on shift To proactively liaise with clinical staff on shift to ensure the smooth running of the service Manage and prioritise own workload to ensure tasks are completed effectively and ensure deadlines are met Be flexible with the workload and demands of the service and be able to manage conflicting deadlines whilst working proactively To be responsible for the delivery of a high quality service Recognise and work within own competence and remit Provide administrative support with monthly reporting submissions Any other duties and directed by the Senior Operational Manager / Operational Services Senior Service Lead
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Service Lead
7 months ago
York, United Kingdom Nimbuscare Ltd Full timeThe post holder will be responsible for the management of service delivery during the out of hours period and will act as a point of escalation. You will be responsible for the day-to-day line management of the Out of Hours Operational Team which comprises Senior Care Navigators, Care Navigators and Receptionist / Administrative Assistants with oversight...
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Approved Premises Probation Service Officer
5 months ago
York, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 347378**Salary**: - £24,228 - £30,208- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About...
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Rent and Service Charge Lead
2 months ago
York, United Kingdom The Joseph Rowntree Foundation Full time*Please note that we do not currently offer any Tier 2 sponsorship*.35 hours per weekAbout the roleThese are exciting times at JRF/JRHT, where we are continuing the transformation of our services, supported by the move to our new Finance and Housing Systems. This role is pivotal to that continued improvement, providing a resident focused rent and service...
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Rent and Service Charge Lead
1 month ago
York, United Kingdom Charterhouse Recruitment Services Full timeRent and Service Charge Lead Excellent Opportunity!Our client is looking for an experienced individual to play a pivotal in a service setting. If you’re passionate about operational leadership, compliance and continuous improvement this could be the role for you! What’s in It for You? Permanent, Full-Time (35 hours/week) Salary £52,179.40 Hybrid...
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Rent and Service Charge Lead
4 weeks ago
York, York City, United Kingdom The Joseph Rowntree Foundation Careers Full timeAbout the roleThis is an exciting opportunity to lead the work in rent and service charge setting, providing a resident-focused service that ensures transparency and clarity for our customers. The successful candidate will be responsible for driving improvement in this area, working closely with the Finance, Housing, and Community Services teams to establish...
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Operational Service Manager
2 weeks ago
York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled and experienced Operational Service Manager to join our team at York and Scarborough Teaching Hospitals NHS Foundation Trust. The successful candidate will be responsible for managing a portfolio of operational management duties, including service performance monitoring, complaint and patient experience management,...
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Rent & Service Charge Project Lead
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York, United Kingdom Broster Buchanan Full timeA Fixed Term Contract - 12 MONTHS - Hybrid - Free parking **12 month FTC - Rent & Service Charge Project Lead** A registered housing association and care provider in Yorkshire and the North East of England have recently carried out reviews which has led to a project to implement the changes which include system migration. **What you will be...
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Clinical Lead
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York, York City, United Kingdom Active Care Group Full timeAbout the Role:We are seeking a skilled and experienced Clinical Lead to join our Neuro Rehabilitation Services team at Active Care Group.The successful candidate will be responsible for leading a team of clinicians and supporting the delivery of high-quality care to patients with acquired brain injury, traumatic brain injury, and other complex neurological...
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Clinical Lead for Substance Misuse Services
2 weeks ago
York, York City, United Kingdom Practice Plus Group Full timeAbout the PositionWe are currently searching for a Clinical Lead for Substance Misuse Services to join our team at HMP Millsike, a Category B men's prison located in Full Sutton near York.This is a rare opportunity to be part of a new healthcare team from the inception of a brand new prison site. The prison will have an operational capacity of 1500 people...
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Clinical Lead
3 weeks ago
York, York City, United Kingdom Practice Plus Group Full timePrimary Care Lead Role at Practice Plus GroupWe are seeking an experienced and compassionate healthcare professional to join our team as a Primary Care Lead at HMP Millsike, a brand new Category B men's prison located near York.This is a rare opportunity to be part of a new healthcare team from the inception of a brand new prison site, contributing to the...
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Clinical Lead for Children
3 weeks ago
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York, York City, United Kingdom Tavistock Centre Full timeThe Retreat Clinics is seeking a talented Clinical Lead for its Children & Young People's services. The role involves taking responsibility for the development and clinical oversight of CYP services, working with our Heads of Service to ensure the delivery of services of excellence, which are statutorily and regulatory compliant and congruent with the values...
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Rent and Service Charge Lead
4 weeks ago
York, York City, United Kingdom Spirehouse Recruitment Limited Full timeThe Opportunity:To play a pivotal role in providing a resident-focused rent and service charge setting service.As a key member of the housing association team, you will be responsible for setting rents and service charges and maintaining compliance with the rent standard and all related legislation.You will collaborate with colleagues across the housing...
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Service Desk Team Lead
2 months ago
York Place, United Kingdom CV-Library Full timeQuorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. Due to an internal move, we are looking for a Service Desk Team...
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Service Desk Team Lead
2 months ago
York Place, United Kingdom Quorum Network Resources Full timeQuorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. Due to an internal move, we are looking for a Service Desk Team Lead to...
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Operational Services Service Lead
6 months ago
York, United Kingdom Nimbuscare Ltd Full time**Business responsibilities**: Maintain ethos and culture of Nimbuscare Limited. Positively promote Nimbuscare Limited both in and out of the workplace Attend educational and staff meetings as requested. To support the introduction of new working processes to optimise quality. To build and maintain relationships with relevant personnel. **Learning and...
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Clinical Lead for Children
4 weeks ago
York, York City, United Kingdom The Retreat Clinics York Full timeThe Retreat Clinics York is seeking a highly skilled Clinical Lead to work 15 hours a week for its Children & Young People services. The role involves taking responsibility for the development and clinical oversight of CYP services, working with our Heads of Service to ensure the delivery of services of excellence, which are statutorily and regulatory...
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Clinical Lead for Children
4 weeks ago
York, York City, United Kingdom NHS Full timeThe NHS is seeking a highly skilled Clinical Lead to work 15 hours a week for its Children & Young People's services. The role will involve taking responsibility for the development and clinical oversight of CYP services, working with our Heads of Service to ensure the delivery of services of excellence, which are statutorily and regulatory compliant and...
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Addiction Support Specialist
2 weeks ago
York, York City, United Kingdom Service Care Solutions Full timeAbout the RoleService Care Solutions is working in partnership with a leading charity to find a dedicated individual to join their team as a Gambling Support Practitioner.Main Responsibilities:Facilitate referrals and provide advice and guidance to individuals experiencing difficulties with gambling.Develop a recovery-oriented care plan and ensure it is...
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Gambling Practitioner
1 month ago
York, United Kingdom Service Care Solutions Full timeService Care Solutions are working with a Leading Gambling Support Charity to find great candidates to join their Service.This Gambling Support Charity has been running for a number of years and has helped support people with addictions, this including gambling addictions. They are looking for candidates who can adhere to the values. These values being...