Home Ownership Officer

5 months ago


London, United Kingdom Akton Recruitment Full time

**Home Ownership Officer**

**Lewisham - Hybrid**

**£25 Per Hour
**Job Role**

Proactively manage a variety of RTB and home ownership functions within procedural & legislative deadlines.

Build good working relationships with the local Tenant and Residents' Associations. Attend out of hours meetings as required.

Respond to correspondence and complaints, and provide drafts for member's enquiries.

Identify and record details of vulnerable residents, signpost residents for support as required.

Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding procedure.

Investigate complex cases, work collaboratively with other departments, partners and stakeholders to ensure multi agency responses to complex cases and carry out home / estate visits / inspections in a lone working capacity as required.

Take legal action as necessary. Ensure all legal paperwork is completed to a high standard. Attend court hearings (including tribunal & mediation), representing the organisation positively at all times.


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