Office Administrator
5 months ago
**Job role**:
Neil's Steels is a family run business who have been one of the leading steel fabricators in the Southeast for the last 30 years. We are currently looking for a full time office administrator to join our ever growing team in our Portslade offices.
**Responsibilities**:
- Answering calls & directing to different team members when necessary
- Taking & recording payments, both over the phone & in person
- Keeping on top of customer accounts to ensure they're up to date
- Following up on sent quotes & getting customer feedback on completed jobs
- Chasing up overdue invoices
- Keeping the office neat, tidy & professional
- Ensuring information is recorded cleary & passed onto the correct team members to be actioned
- Using different programmes to maintain the smooth daily running of the office
- Being in charge of checking gas bottles in & out for BOC customers
- Building & maintaining good relationships with customers
- Responding to general enquiries
- General administrative duties ie: scanning & filing documents etc
**Requirements & skills**:
- Experience in a similar role (1 year +)
- Computer confident (microsoft Office, Google drive, Excel etc)
- Great organisational skills: you must be able to manage your own time & work load
- Strong multitasker
- Excellent communication skills: both written & verbal
- Comfortable learning to use new systems
- Willingness to take on additional responsibilities when necessary
- Familiarity with office equipment
**Additional info**:
- Monday to Friday
- 8am to 4:30pm
- Full time & in office (no remote working)
- On site parking
- Company pension
- £10.50 - £12 per hour
- 28 days of holiday per year (including bank holidays)
**Salary**: From £10.50 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Brighton: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
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