Office Administrator

5 months ago


Brighton, United Kingdom Neils Steels Ltd Full time

**Job role**:
Neil's Steels is a family run business who have been one of the leading steel fabricators in the Southeast for the last 30 years. We are currently looking for a full time office administrator to join our ever growing team in our Portslade offices.

**Responsibilities**:

- Answering calls & directing to different team members when necessary
- Taking & recording payments, both over the phone & in person
- Keeping on top of customer accounts to ensure they're up to date
- Following up on sent quotes & getting customer feedback on completed jobs
- Chasing up overdue invoices
- Keeping the office neat, tidy & professional
- Ensuring information is recorded cleary & passed onto the correct team members to be actioned
- Using different programmes to maintain the smooth daily running of the office
- Being in charge of checking gas bottles in & out for BOC customers
- Building & maintaining good relationships with customers
- Responding to general enquiries
- General administrative duties ie: scanning & filing documents etc

**Requirements & skills**:

- Experience in a similar role (1 year +)
- Computer confident (microsoft Office, Google drive, Excel etc)
- Great organisational skills: you must be able to manage your own time & work load
- Strong multitasker
- Excellent communication skills: both written & verbal
- Comfortable learning to use new systems
- Willingness to take on additional responsibilities when necessary
- Familiarity with office equipment

**Additional info**:

- Monday to Friday
- 8am to 4:30pm
- Full time & in office (no remote working)
- On site parking
- Company pension
- £10.50 - £12 per hour
- 28 days of holiday per year (including bank holidays)

**Salary**: From £10.50 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Brighton: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person



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