Office Administrator

4 weeks ago


Brighton, Brighton and Hove, United Kingdom Right at Home Full time
Job Description

Right at Home is seeking an experienced Office Manager to join our team. The successful candidate will be responsible for managing the administration function of our office, including handling incoming enquiries, recruitment and orientation of carers, scheduling care and monitoring operational performance.

Key Responsibilities
  1. Manage the administration function of the office, including handling incoming enquiries, recruitment and orientation of carers, scheduling care and monitoring operational performance.
  2. Implement and maintain all relevant operating systems, including VisualCare, VisualCare CRM, policies & procedures & service conditions for carers, nurses & other care professionals.
  3. Implement and maintain computer systems and office equipment.
  4. Organise the office layout and arrangements, including equipment, stationery, cleaning, catering, staff amenities.
  5. Ensure that client enquiries are handled in a professional and effective manner, supporting the care management team with selling services to families.
  6. Assist with managing the recruitment and orientation of the Care Team.
  7. Serve as a liaison with the accounts department, ensuring proper billing in line with the care plan.
  8. Assist management with business development opportunities across a range of referral sources.
Requirements
  1. Appropriate qualifications and experience as an office manager.
  2. Driver's License and comprehensively insured dependable private vehicle.
  3. Demonstrated ability to communicate effectively with Clients/ significant others and members of the Care Team.


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