Transition and Transformation Customer Executive
7 months ago
**Transition and Transformation Customer Executive**:
**Standort**: UK - Hatfield, UK - London | **Job-ID**:205404 | **Geschäftsbereich**: IT Service Delivery/Managed Services | **Karriere-Level**: Management; Berufserfahrene
**Deine Aufgaben**
Zu Deiner neuen Rolle gehört die Gesamtverantwortung für den Erfolg eines Managed Services Transition & Transformation Programms. Dies umfasst die Design
- und Pre-Sales-Anforderungen, von der Design
- und Vertragsphase über die T&T-Phase bis zur Übergabe in den Betrieb.
- Zusammenarbeit und fachliche Steuerung von internationalen Teams bei großen und komplexen T&T- Projekten
- Ermittlung und aktives Management strategischer Risiken sowie Risikobewertung
- Eskalationsinstanz für den T&T Programme Manager und den Kunden
- Sicherstellung von Ressourcen und Fachwissen aus dem Betrieb und von Dritten, damit die T&T zu den vereinbarten Kosten und innerhalb des vereinbarten Zeitrahmens geliefert werden kann
- Definition und Einhaltung der vereinbarten Kunden
- und internen Governance
- und Reporting-Anforderungen (d.h. primäre Kundenschnittstelle während der Service Take-on Phase)
- Verwaltung des T&T-Budgets
**Dein Profil**
- Mehr als 10 Jahre Erfahrung im Bereich IT/Programm/Projektmanagement
- Mehr als 5 Jahre Erfahrung im Bereich Managed Services/Outsourcing-Verträge (z. B. als Service Manager:in, Account Manager:in, Projektmanager:in)
- Nachgewiesene Erfahrung im Risikomanagement
- Erfahrung in der Förderung eines aktiven Netzwerks und überzeugende Einflussnahme auf alle wichtigen Stakeholder
- ITIL-Kenntnisse (ITIL Foundation-Zertifizierung)
**Wir bieten**
- **Stabilität** - Langfristig planen? Aber sicher Als Treiber der Digitalisierung sind wir seit mehr als 40 Jahren erfolgreich unterwegs.
- **Mobile Working & flexible Arbeitszeiten** - Vertrauen ist gut. Punkt.
- **Urlaub **- Auszeit gefällig? Mindestens 30 Tage Urlaub plus Brauchtumstage und bezahlten Sonderurlaub.
- **Weiterentwicklung **- Wir investieren in Dich: interne oder externe Trainings, Herstellerzertifizierungen, Fach
- oder Managementkarriere, Konferenzen, Mentoring oder Coaching u. v. m.
- **Kultur **- Das „Du“ gilt bei uns über alle Ebenen. Wir sind nahbar - und einfach wir selbst.
- **Vorsorgeangebote **- Der Klassiker, erwähnen wir aber trotzdem: vermögenswirksame Leistungen und betriebliche Altersvorsorge.
**Über uns**
Computacenter ist ein internationales IT-Unternehmen mit einer 40-jährigen Erfolgsgeschichte. Allein in Deutschland bringen rund 7.000 Menschen die digitale Transformation voran: Sie entwickeln IT-Strategien, implementieren neue Technologien oder managen komplexe Infrastrukturen - für die Mehrheit der DAX-Unternehmen ebenso wie für große öffentliche Auftraggeber.
Als unabhängiger Partner aller führenden IT-Hersteller (wie z. B. Microsoft, Apple, IBM, HP, Cisco, Intel) sind wir in allen relevanten Technologiebereichen unterwegs: von Cyber Security, Cloud und Künstlicher Intelligenz über agile Software-Entwicklung bis hin zu Arbeitsplatzlösungen für die Smart Factory.
Und das Beste an uns? Ganz einfach: Die Menschen, die bei uns arbeiten, in ihrer Vielfalt, mit ihrem Potenzial und ihren individuellen Lebensentwürfen.
Klingt gut? Ist auch gut Jetzt bewerben.
**Deine Online-Bewerbung**
Wir freuen uns auf Deine Online-Bewerbung, unabhängig von Geschlecht, Alter, sexueller Orientierung, Nationalität, ethnischer und sozialer Herkunft sowie Religion. Bewerbungen von schwerbehinderten Menschen sind bei Computacenter willkommen und werden bei gleicher Eignung bevorzugt berücksichtigt.
**Startklar zum Bewerben?**
Das funktioniert am besten über unser Jobportal. Einfach auf den „Jetzt bewerben“-Button klicken und los geht’s
**Fragen zum Job?
-
Transition and Transformation Lead
7 months ago
Hatfield, United Kingdom Computacenter Full time**Location**: UK - Hatfield, UK - London | **Job-ID**:205404 | **Contract type**:| ** Business Unit**: IT Service Delivery/Managed Services **Life on the team** These exciting new role sits within the Transition and Transformation (T&T) team, a core part of Group Managed Services (GMS). Reporting directly into Michael Koenen the T&T Director, we have...
-
Transition and Transformation Customer Executive
7 months ago
Hatfield, United Kingdom Computacenter Full time**Standort**: UK - Hatfield, UK - London | **Job-ID**:205404 | **Geschäftsbereich**: IT Service Delivery/Managed Services | **Karriere-Level**: Management; Berufserfahrene **Deine Aufgaben** Zu Deiner neuen Rolle gehört die Gesamtverantwortung für den Erfolg eines Managed Services Transition & Transformation Programms. Dies umfasst die Design - und...
-
T&t Customer Executive
7 months ago
Hatfield, United Kingdom Computacenter Full time**T&T Customer Executive**: **Location**: UK - Hatfield, UK - London | **Job-ID**:205404 | **Contract type**:|** Business Unit**: IT Service Delivery/Managed Services **Life on the team** Transition and Transformation Customer Executive The T&T Customer Executive has overall accountability for the success of a Managed Services high complexity Transition &...
-
Customer Service Executive
5 days ago
Hatfield, United Kingdom Customer Service and Call Centres Full timeJob Title: Customer Service Executive **Salary**: £21,000 per annum Location: Hatfield Contract: Permanent Hours: Monday to Friday - 8:00am - 4:30pm or 10:00am - 6:30pm and Saturday shift 9:00am - 1:0pm on a rota basis COMPANY PROFILE An exciting opportunity has arisen to work for our client based in Hatfield. They are a quick growing SME who provide...
-
Senior Ecommerce Executive
7 months ago
Hatfield, United Kingdom Ocado Retail Full time**Vacancy No** - VN568 **Job Type** - Permanent **Location** - Hatfield **Job Details** We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values**:Always be curious**, **Bring our best selves,** and **Challenge what's possible**. We have ambitious plans and vision to never stop making our customers' lives...
-
Ecommerce Transformation Assistant
7 months ago
Hatfield, United Kingdom Ocado Retail Full time**Vacancy No** VN282 **Job Type** Fixed Term **Location** Hatfield **Job Details** We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values**:Always be curious**, **Bring your best self,** and **Challenge what's possible**. We have ambitious plans and vision to never-stop making our customers' lives better, by...
-
Customer Executive
3 days ago
Hatfield, United Kingdom Hays Specialist Recruitment Limited Full timeGraduate; Operation; Sales Associate Customer Executive Location: Hatfield (hybrid-working available after training) Hours: 9am to 5:30pm Monday to Friday Duration: Permanent Team We are a forward-thinking commercially minded team which owns and manages the customer experience, including pre-sales activity such as customer bid pricing, sales quotations, and...
-
Ecommerce Executive
7 months ago
Hatfield, United Kingdom Ocado Retail Full time**Vacancy No** - VN572 **Job Type** - Fixed Term **Location** - Hatfield **Job Details** We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values**:Always be curious**, **Bring your best self,** and **Challenge what's possible**. We have ambitious plans and vision to never stop making our customers' lives...
-
Head of Transformation
7 months ago
Hatfield, United Kingdom Ocado Retail Full time**Vacancy No** - VN531 **Job Type** - Permanent **Location** - Hatfield **Job Details** We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious, Bring our best selves and Challenge what's possible. We have ambitious plans and vision to never stop making our customers' lives better, by...
-
Service Transition Manager
7 months ago
Hatfield, United Kingdom Ocado Group Full time**Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.** **Why Ocado?** At Ocado...
-
Customer Executive
4 days ago
Hatfield, United Kingdom Computacenter Full time**Customer Executive**: **Location**: UK - Hatfield, UK - Edinburgh, UK - Reading | **Job-ID**:124506 | **Contract type**:Standard |** Business Unit**: Inside Sales **Who are we?** Computacenter supports companies on their journey to digital transformation. We deliver digital technology to some of the world’s greatest organisations. We are a commercially...
-
Customer Executive
7 days ago
Hatfield, United Kingdom Computacenter Full time**Customer Executive**: **Location**: UK - Hatfield, UK - London, UK - Reading | **Job-ID**:118121 | **Contract type**:Standard |** Business Unit**: Inside Sales **Who are we?** Computacenter supports companies on their journey to digital transformation. We deliver digital technology to some of the world’s greatest organisations. We are a commercially...
-
Digital Transformation Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeAbout the Role">We are seeking a highly skilled Digital Transformation Specialist to lead our website project and drive continuous improvement. As a key member of our team, you will be responsible for overseeing the strategic transition of our website to a new platform.">Your Key Responsibilities">Collaborate with internal teams (Marketing, IT, UX/UI...
-
Digital Transformation Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeAbout Us">Affinity Water is on a mission to safeguard our environment and transform the way we engage with our customers and communities. As the UK's largest water-only supplier, we're committed to providing a 10-star customer experience through digital transformation.">As Digital Communications Project Lead, you'll spearhead our efforts to create...
-
Digital Transformation Specialist
6 days ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeAt Affinity Water, we're on a mission to transform the way water companies connect with customers and communities, use less water, and protect the environment for future generations. As the UK's largest water-only supplier, we provide sustainable, high-quality water to millions of people.We're seeking a Digital Data and Control Lead to oversee and ensure...
-
Digital Transformation Lead
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeJob Title:Digital Transformation LeadJob Description:We are seeking an experienced Digital Transformation Lead to join our team at Affinity Water. As a leading water company, we are committed to driving innovation and improving customer experience through digital transformation.This role involves overseeing and ensuring data integrity, managing data...
-
Customer Housing Advisor
6 months ago
Hatfield, United Kingdom Customer Service and Call Centres Full time**Job Title**:Customer Housing Advisor **Salary**:£24,000 - £26,000 per annum **Location**:Hatfield (Hybrid) **Contract**:Full time, Permanent **Hours**:Monday to Thursday 9am - 5pm, Friday 9am - 4.30pm **COMPANY PROFILE** Our client based in Hatfield are seeking a passionate and committed Housing Advisor to provide advice, guidance, and support to...
-
Digital Transformation Manager
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeAbout the RoleWe are seeking a highly skilled and innovative Digital Customer Journey Manager to join our team at Affinity Water.As a key member of our Customer Experience Delivery Team, you will be responsible for mapping and optimizing digital touchpoints to deliver streamlined experiences that encourage self-service.Your technical skills and analytical...
-
Customer Service Executive
3 days ago
Hatfield, United Kingdom Osborne Appointments Full timeAre you a customer-focussed individual with a desire to make a real impact? Do you enjoy a fast-paced and dynamic environment, with scope for significant progression? Available immediately to start a new role? Osborne Appointments are currently recruiting for **Customer Service Executive **to join our client on a permanent basis.** **Job Details -...
-
Customer Service Executive
6 months ago
Hatfield, United Kingdom The Animal People Recruitment Company Full time**CUSTOMER SERVICE EXECUTIVE | HERTFORDSHIRE LOCATION** WANT TO WORK FOR A TOP PET INSURANCE COMPANY, WHO HAVE WON AWARDS FOR THEIR CUSTOMER SERVICE AND INNOVATION? We are recruiting a Customer Service Executive for our client who are an award-winning pet insurance company who genuinely care for their staff. They are looking for TWO customer-centric,...