Transition and Transformation Customer Executive

6 months ago


Hatfield, United Kingdom Computacenter Full time

**Standort**: UK - Hatfield, UK - London |
**Job-ID**:205404 |
**Geschäftsbereich**: IT Service Delivery/Managed Services |
**Karriere-Level**: Management; Berufserfahrene

**Deine Aufgaben**
Zu Deiner neuen Rolle gehört die Gesamtverantwortung für den Erfolg eines Managed Services Transition & Transformation Programms. Dies umfasst die Design
- und Pre-Sales-Anforderungen, von der Design
- und Vertragsphase über die T&T-Phase bis zur Übergabe in den Betrieb.
- Zusammenarbeit und fachliche Steuerung von internationalen Teams bei großen und komplexen T&T- Projekten
- Ermittlung und aktives Management strategischer Risiken sowie Risikobewertung
- Eskalationsinstanz für den T&T Programme Manager und den Kunden
- Sicherstellung von Ressourcen und Fachwissen aus dem Betrieb und von Dritten, damit die T&T zu den vereinbarten Kosten und innerhalb des vereinbarten Zeitrahmens geliefert werden kann
- Definition und Einhaltung der vereinbarten Kunden
- und internen Governance
- und Reporting-Anforderungen (d.h. primäre Kundenschnittstelle während der Service Take-on Phase)
- Verwaltung des T&T-Budgets

**Dein Profil**
- Mehr als 10 Jahre Erfahrung im Bereich IT/Programm/Projektmanagement
- Mehr als 5 Jahre Erfahrung im Bereich Managed Services/Outsourcing-Verträge (z. B. als Service Manager:in, Account Manager:in, Projektmanager:in)
- Nachgewiesene Erfahrung im Risikomanagement
- Erfahrung in der Förderung eines aktiven Netzwerks und überzeugende Einflussnahme auf alle wichtigen Stakeholder
- ITIL-Kenntnisse (ITIL Foundation-Zertifizierung)

**Wir bieten**
- **Stabilität** - Langfristig planen? Aber sicher Als Treiber der Digitalisierung sind wir seit mehr als 40 Jahren erfolgreich unterwegs.
- **Mobile Working & flexible Arbeitszeiten** - Vertrauen ist gut. Punkt.
- **Urlaub **- Auszeit gefällig? Mindestens 30 Tage Urlaub plus Brauchtumstage und bezahlten Sonderurlaub.
- **Weiterentwicklung **- Wir investieren in Dich: interne oder externe Trainings, Herstellerzertifizierungen, Fach
- oder Managementkarriere, Konferenzen, Mentoring oder Coaching u. v. m.
- **Kultur **- Das „Du“ gilt bei uns über alle Ebenen. Wir sind nahbar - und einfach wir selbst.
- **Vorsorgeangebote **- Der Klassiker, erwähnen wir aber trotzdem: vermögenswirksame Leistungen und betriebliche Altersvorsorge.

**Über uns**

Computacenter ist ein internationales IT-Unternehmen mit einer 40-jährigen Erfolgsgeschichte. Allein in Deutschland bringen rund 7.000 Menschen die digitale Transformation voran: Sie entwickeln IT-Strategien, implementieren neue Technologien oder managen komplexe Infrastrukturen - für die Mehrheit der DAX-Unternehmen ebenso wie für große öffentliche Auftraggeber.

Als unabhängiger Partner aller führenden IT-Hersteller (wie z. B. Microsoft, Apple, IBM, HP, Cisco, Intel) sind wir in allen relevanten Technologiebereichen unterwegs: von Cyber Security, Cloud und Künstlicher Intelligenz über agile Software-Entwicklung bis hin zu Arbeitsplatzlösungen für die Smart Factory.

Und das Beste an uns? Ganz einfach: Die Menschen, die bei uns arbeiten, in ihrer Vielfalt, mit ihrem Potenzial und ihren individuellen Lebensentwürfen.

Klingt gut? Ist auch gut Jetzt bewerben.

**Deine Online-Bewerbung**

Wir freuen uns auf Deine Online-Bewerbung, unabhängig von Geschlecht, Alter, sexueller Orientierung, Nationalität, ethnischer und sozialer Herkunft sowie Religion. Bewerbungen von schwerbehinderten Menschen sind bei Computacenter willkommen und werden bei gleicher Eignung bevorzugt berücksichtigt.

**Startklar zum Bewerben?**

Das funktioniert am besten über unser Jobportal. Einfach auf den „Jetzt bewerben“-Button klicken und los geht’s

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