Senior Trust Medical Secretary
8 months ago
Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to complex enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate appropriately with patients who may be fearful, aggressive or have sensitive concerns, needing reassurance and who may present difficulties in communication e.g.
Use judgement to undertake a preliminary assessment of content to determine the appropriate course of action and the priority for the consultants/clinical teams attention. Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently. Assist patients and their carers by arranging translation/interpretation facilities.
Demonstrate and maintain knowledge and understanding of Trust RTT policy. Update RTT in accordance with Trust guidelines and ensure accurate patient pathways, investigating and correcting errors as required. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. Complete the Tertiary referral proforma/template for internal/external referrals as per Trust policy.
Promptly action clinical investigations, results and outcomes. Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient, diagnostic and waiting lists where relevant. Book patients from waiting lists and update associated booking systems (e.g. ORSOS, ARIA etc.) in line with departmental requirements and in line with the Trust RTT Policy.
Utilise outpatient and inpatient PTLs to track patients through pathway. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
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Trust Medical Secretary
4 weeks ago
Norwich, United Kingdom Norfolk And Norwich University Hospital Full timeJob summary We are very proud of our department: the Diabetes and Endocrinology department is the largest in the East of England, and one of the largest in the UK.Our department directorate supports a full range of specialist and general clinical services.The main Endocrinology & Diabetes dept is based on level 3 in the East Outpatients block.We also have a...
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Trust Medical Secretary
1 month ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeJob summary We are very proud of our department: the Diabetes and Endocrinology department is the largest in the East of England, and one of the largest in the UK. Our department directorate supports a full range of specialist and general clinical services. The main Endocrinology & Diabetes dept is based on level 3 in the East Outpatients block. We...
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Medical Secretary
7 months ago
Norwich, United Kingdom Spire Healthcare Full time**Medical Secretary | Secretarial, Administrative, Customer Service | Full Time, 37.5hrs p/week | Permanent Contract | £11.99 p/hour | Norwich | Free Parking | Excellent Benefits** Spire Norwich Hospital have an exciting opportunity for a Medical Secretary to join their team on a full time, permanent basis. The purpose of this role is to provide an...
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Medical Secretary
6 months ago
Norwich, United Kingdom Spire Healthcare Ltd Full time**Medical Secretary | Audio Typing, Administration, Secretarial | Part Time - 30 Hours Per Week | Permanent | Monday - Friday | Norwich | Free Parking | Excellent Benefits** **Duties and responsibilities** - To work as a member of a team within the Outpatient Department providing a secretarial and administrative service to consultants. - Accurately...
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Trust Medical Secretary
6 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeThis is an exciting opportunity to work with the Breast/Vascular and Thoracic teams within the General Surgery Department to help administer and support delivery of care to patients at the NNUH. You will be working as part of a very busy team of clinicians and administrators who deliver excellent care to our patients. If you are looking for a role that...
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Trust Medical Secretary
7 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeDeal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate...
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Trust Medical Secretary
7 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeDeal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate...
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Medical Secretary
6 months ago
Norwich, United Kingdom Primary Care Careers Full time**About the Role**: In this role you will be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Main duties are listed below however it should be noted that the under-mentioned duties and responsibilities do not cover the whole spectrum of activities,...
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Trust Medical Secretary
6 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeDeal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate...
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Medical Secretary
8 months ago
Norwich, United Kingdom Primary Care Careers Full time**The main responsibilities of the role include**: Providing a full secretarial service for all GPs and health professionals, as required. This includes the typing of letters, reports, patient referrals, meeting minutes, memorandums etc with a high level of accuracy being required. Handling patient and practice queries, regarding hospital appointments and...
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Senior Medical Team Administrator
4 weeks ago
Norwich, United Kingdom Norfolk & Suffolk Foundation Nhs Trust Full timeJob summary Are you organised, friendly and a team player?Are you looking for a role with supportive, forward-thinking teams?Then come and join Secure & Forensic Services as part of our medical administration team.1 x Part time ( hours per week based at Hellesdon Hospital)As part of our ongoing investment in clinical services we are strengthening our...
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Senior Trust Medical Secretary
7 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeDeal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to complex enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible....
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Medical Secretary
6 months ago
Norwich, United Kingdom Lawson Road Surgery Full timeLawson Road Surgery are looking for a Medical secretary to join our Team. the job involves: - Typing letters, reports and associated documentation as required by the GP's and management team - Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently - Maintaining an accurate referrals database -...
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Medical Secretary
6 months ago
Norwich, United Kingdom Lawson Road Surgery Full timeLawson Road Surgery are looking for a Medical secretary to join our Team. the job involves: - Typing letters, reports and associated documentation as required by the GP's and management team - Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently - Maintaining an accurate referrals database -...
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Senior Trust Medical Secretary
6 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeIn ENT department, our aim is to put patients first and provide highest quality of care. Alongside the nursing and medical teams, the administrative team ensures the department runs smoothly, effectively and acts as a reliable point of contact along a patient's pathway. As part of this large and friendly team you'll be expected to maintain a high level of...
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Trust Medical Secretary
9 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeAssist patients and their Carers by arranging translation/interpretation facilities. Demonstrate and maintain knowledge and understanding of Trust RTT policy. Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. Complete the Tertiary referral...
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NHS Trust Medical Specialist Vacancy
4 days ago
Norwich, Norfolk, United Kingdom James Paget University Hospitals NHS Foundation Trust Full timeNHS Trust Medical Specialist VacancyWe are seeking a highly skilled and experienced Rheumatology Consultant to join our team at James Paget University Hospitals NHS Foundation Trust. The successful candidate will be responsible for delivering high-quality medical care to patients with rheumatic diseases, working closely with other healthcare professionals to...
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Senior Medical Team Administrator
7 months ago
Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full timeNorfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...
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Waiting List Coordinator
6 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeThis is an exciting opportunity to work within the Aylsham Medical Day Unit team to help administer and support delivery of care to patients at the NNUH. Who we’re looking for? We are looking for a full time Waiting List Co-Ordinator to become a member of a truly collaborative and hardworking team who provide administrative support to the Aylsham Medical...
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Assistant to Company Secretary
8 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeThe following skills and experience will be required and are essential for the successful candidates: Maintain a comprehensive and up-to-date suite of relevant governance documents, working with and preparing drafts for the Company Secretary, including: Organisational Framework for Governance Scheme of Delegation Standing Orders for Board of Directors...