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Client Services Administrator

4 months ago

Stansted, United Kingdom Flightworx Aviation Ltd Full time

Reporting to the General Manager

**Job description**
- Preparing, writing and scheduling service orders for customers ensuring any updates are actioned and amended.
- Preparing and producing quotes for new and existing customers.
- Updating our bespoke scheduling software, entering and maintaining data.
- Monitoring service activity, to look at potential ‘up sell’ opportunities.
- Ensuring all our in-house systems are monitored and kept up to date on a daily basis.
- Developing and maintaining good customer relations with new and existing clients/suppliers.
- Managing operational administration.
- Keeping up to date with current industry pricing and ensuring our scheduling system reflects this.
- Negotiating with suppliers.
- Representing the company at trade shows and events
- Assisting the team with adhoc duties.

**Essential Skills Required**
- Strong decision maker
- Excellent leadership and communication skills
- Proven supervisory/people management experience
- Developed planning and analytical skills
- Strategic thinker with excellent problem solving skills
- Good interpersonal skills and driver of people
- Ability to prioritise continually changing deadlines and tasks
- Flexible and confident with a positive approach to change and innovation.

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- On-site parking
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Administrative experience: 3 years (required)

Work Location: In person