Customer Service Administrator

5 months ago


Stansted, United Kingdom RecruitAbility Ltd Full time

**Job Title: Customer Service Administrator**
**Location: Stansted**
**Salary: £25,000 for 4 days per week**
**Term: Permanent**

**Hours: 8:30am - 5:30pm Monday - Thursday**

RecruitAbility is looking for an experienced administrator to join their clients’ busy Customer Service team. For the right person, there is excellent career progression and great job satisfaction. You will earn a full-time salary for 4 days a week, having Friday off every week. 25 days holiday (plus bank holidays) and free onsite parking, make this an even more attractive opportunity.

**The Role of Customer Service Administrator**:

- Manual order entry and fulfilment
- Liaison with export customers and key distribution accounts
- Navigate around internal system (Sage 200)
- Manage customer relationships by promptly responding to queries; ensuring promises are kept with the ability to confidently manage expectations, both Web and manual based orders
- Communicate with other departments and individuals to provide the best possible service
- Maintain a good working relationship with the Logistics and Sales team
- Set up new customer accounts, regularly liaising with credit control
- Basic understanding of the quality systems we have in place

**To be considered for the role of Customer Service Administrator**:

- Customer Service knowledge, export experience would be advantageous
- Motivated individual who is flexible and keen to learn the business
- Possess excellent verbal and written communication skills, with a confident polite and efficient telephone manner
- Ability to demonstrate initiative and a positive attitude and meet daily KPI’s
- Excellent organisational skills, time management and attention to detail
- Comfortable in being able work alone and/or within a team environment, contributing and sharing best practices, resources and ideas in order to continually improve the customer experience
- Have the ability to work to set standards and procedures
- Sage 200 experience desirable but not essential
- **IT IS ESSENTIAL THAT YOU HAVE YOUR OWN TRANSPORT DUE TO THE LOCATION OF THE OFFICE**

**The Package for Customer Service Administrator**:

- Salary: £25,000
- Hours: 8:30am - 5:30pm Monday - Thursday
- Pension
- 25 day holiday (excluding bank holidays)
- Free Parking

This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.



  • Stansted, United Kingdom Tate Full time

    Job Title: Financial Services AdministratorJob Summary: We are seeking an experienced Financial Services Administrator to join our team at Tate. The ideal candidate will have a strong background in finance and administration, with a good understanding of IFA regulations and FCA compliance.Key Responsibilities:Create and maintain accurate client records on...


  • Stansted, United Kingdom Universal Aviation Full time

    Full time position working in the Operations department who coordinate the operations of corporate and private aircraft. This is a fantastic opportunity to join a prestigious organisation and support their customers with a professional service. This is an office and airport ramp based role supporting the aircraft handling department which and providing...

  • Administrator

    5 months ago


    Stansted, United Kingdom RecruitAbility Ltd Full time

    **Job Title: Administrator** **Location: Stansted** **Salary: £25,000** **Term: Permanent** **Hours: 08:00 - 17:30 Tuesday - Friday** RecruitAbility is looking for an experienced administrator with a keen interest in science. A science based A’ Level is essential. In return, you can expect to work for a fast growing company with great job opportunities....


  • Stansted, United Kingdom Tate Recruitment Full time

    Job Title: Financial Services AdministratorWe are seeking an experienced Financial Services Administrator to join our team at Tate Recruitment. As an IFA Administrator, you will play a vital role in supporting our team of advisors and client managers.The ideal candidate will have a good understanding of IFA regulations and FCA compliance. You will be...

  • Customer Service

    5 months ago


    Stansted, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service / Airport Passenger Assistant** **Want to be part of something BIG? FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT (CM24)** We are currently recruiting for Customer Service Advisor to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no...


  • Stansted, United Kingdom Jenkins Recruitment Solutions Ltd Full time

    **Job Title: Operations Administrator** **Office based Dunmow/Stansted Area** - Salary £26,000 to £28,000 + bonus - Training and development throughout your career - Free parking - Pension and Healthcare **Key Responsibilities**: - Coordinating bookings from beginning to completion coordinating with clients, shipping lines and suppliers. - Monitoring...


  • Stansted Mountfitchet, United Kingdom CV-Library Full time

    A Wealth Management firm based in Stansted is seeking an experienced Financial Services Administrator, paying up to £31,000 plus great benefits, to support their team of advisers and client managers. This is a really great opportunity for a candidate who comes from a financial background to work in a firm that really does set itself apart in the...


  • Stansted Mountfitchet, United Kingdom Tate Full time

    A Wealth Management firm based in Stansted is seeking an experienced Financial Services Administrator, paying up to £31,000 plus great benefits, to support their team of advisers and client managers.This is a really great opportunity for a candidate who comes from a financial background to work in a firm that really does set itself apart in the industry....


  • Stansted, United Kingdom National Express Full time

    We have a fantastic** 12 Month, **full time **opportunity for a Customer Service Advisor to join our team at** **Stansted** Coach Station.** The shifts for this **onsite **position will be** 38 hours **split into **11.5 **hour shifts**, Shifts will be between **06:00-02:45 including every other weekend.** - Examples of shifts would include:_ [7 shifts...


  • Stansted, United Kingdom World Duty Free Group Full time

    **Customer Service Representative - Customer Service Advisor** **Location **- Stansted Airport **Pay **- competitive rate plus excellent benefits **Contract **- 35 hours per week, Full Time, Permanent - 2 week rotating shift pattern. **Customer Service advisors** have a very exciting role to play in our stores, building rapport with our customers,...


  • Stansted, United Kingdom World Duty Free Full time

    Location: Stansted Position: Full Time **Salary**: Competitive hourly rate Benefits: Excellent benefits including, generous holiday allowance, staff discounts, free parking, health plan, pension plan, travel discount and more **Customer Service Representative - Customer Service Advisor** **Location **- Stansted Airport **Pay **- competitive rate plus...

  • Office Administrator

    5 months ago


    Stansted, United Kingdom Green Motion Car & Van Rental Stansted Airport Full time

    Responsibilities: - PCN FIne Managment, payment processing - Answer Telephone to Customers calling in - Provide general administrative and clerical support, including data entry and filing - Post Sales Customer Service with Accidents, Damage and PCN - Assist with basic bookkeeping tasks using QuickBooks - Manage incoming and outgoing mail and packages -...


  • Stansted, United Kingdom Conneely Group Full time

    **Office Administrator/Receptionist** The Office Administrator/Receptionist is responsible for the daily operations of the office. This individual will provide administrative support to all departments and assist with all administrative needs. **Responsibilities** Maintain office supplies such as stationary and welfare items Order site stationary /...


  • Stansted, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Advisor / Customer Care Agent** **FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT** ***CUSTOMER SERVICE ADVISOR REQUIRED** We are currently recruiting for **Customer Service Advisor** to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no...


  • Stansted, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Advisor / Customer Care Agent** **FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT** ***CUSTOMER SERVICE ADVISOR REQUIRED** We are currently recruiting for **Customer Service Advisor** to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no...


  • Stansted, United Kingdom World Duty Free Group Full time

    **Customer Assistant - Customer Service Advisor** **Location **- Stansted Airport **Pay **- competitive rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) **Contract - **24.5 hours per week, plus overtime, permanent **Working pattern** - 2 week rolling shift pattern between the hours of 3am-10pm - must be able...


  • Stansted, United Kingdom Ontrak Recruitment Full time

    **Customer Service Assistant Required - Immediate Starts Available!** Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways. Competitive rates of pay and a great opportunity to kick start your career within the railway. **Job Role**:Customer Service...


  • Stansted, United Kingdom World Duty Free Full time

    Location: Stansted Position: Part Time **Salary**: Competitive hourly rate Benefits: Excellent benefits including, generous holiday allowance, staff discounts, free parking, health plan, pension plan, travel discount and more **Customer Assistant - Customer Service Advisor** **Location **- Stansted Airport **Pay **- competitive rate plus excellent...


  • Stansted, United Kingdom SSP Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Team Member to join our dynamic team at SSP Group, a leading global food travel expert. As a Team Member, you will be the face of exceptional customer service, providing a warm and welcoming experience for our customers.Key ResponsibilitiesProvide outstanding customer service, ensuring a...


  • Stansted, United Kingdom WHSmith Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Sales Assistant to join our team at WHSmith Stansted Airport. As a Sales Assistant, you will play a key role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide exceptional customer service to all customers, ensuring a positive...