Administrator

6 months ago


Stansted, United Kingdom RecruitAbility Ltd Full time

**Job Title: Administrator**
**Location: Stansted**
**Salary: £25,000**
**Term: Permanent**

**Hours: 08:00 - 17:30 Tuesday - Friday**

RecruitAbility is looking for an experienced administrator with a keen interest in science. A science based A’ Level is essential. In return, you can expect to work for a fast growing company with great job opportunities. This is a 4 day week.

**The Role of Administrator**:

- Passing technical enquires to the relevant department and ensuring swift follow up to meet customer expectations.
- Processing incoming web quote requests.
- Preparing quotations for clients, ensuring that all relevant specifications are included.
- Preparing service quotations and liaising with engineer to deliver service provision
- Arranging for new accounts to be set up, liaising with Finance Department regarding customer accounts.
- Liaising with the Finance department where appropriate regarding customer accounts for existing customers, e.g. credit limit issues etc.
- Liaising with internal Operations team and/or external suppliers, to ensure that the customer receives the best possible service at all times.
- Dealing with all customer queries in a timely and professional manner.
- Filing of correspondence, ensuring that customer records are up to date at all times and that there are accurate relevant audit trails.

**To be considered for the role of Administrator**:

- A Science qualification at A’Level is essential for this role
- Excellent verbal and written communication skills, with a confident polite and efficient telephone manner.
- Motivated individual who is flexible and willing to learn continuous best practice
- Ability to demonstrate initiative and positive attitude.
- Excellent organisational, time management and attention to detail skills.
- Comfortable in being able work alone and/or within a team environment, contributing and sharing best practices, resources and ideas in order to continually improve the customer experience.
- Ability to effectively manage customer relationships, promptly responding to queries; ensuring promises are kept with the ability to confidently manage expectations.
- Have the ability to work to set standards and procedures.

**The Package for Administrator**:

- Salary: £25,000
- Hours: 8:00 - 5:30 Tuesday - Friday
- Pension
- 25 days holiday (excluding bank holidays)

This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.


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